Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Costa Mesa is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
156 reviews
5 stars
76
4 stars
20
3 stars
11
2 stars
13
1 star
36
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and lack of engagement.
Portion Sizes
Many reviews highlighted inconsistent and often inadequate portion sizes, leading to dissatisfaction.
Cleanliness
Numerous customers noted that the restaurant was dirty and not well-maintained.
Food Quality
While some customers enjoyed the food, others complained about stale items and poorly prepared meals.
Management Issues
Several reviews pointed to ineffective management, with complaints about staff behavior and handling of customer concerns.
- EBElliott BoveNov 16, 20251.0If I could score it less than this… I would. The red head heavier set gentlemen in there can’t wrap a burrito to save his life. To compensate for this he gives you tiny portions to make it easier. I witnessed him trying to wrap a larger burrito before my order and it took him a few minutes and multiple tortillas and it still wasn’t wrapped properly similarly to mine even despite the smaller portions on mine. His customer service was non existent. On top of all this he loaded up my girlfriend’s order with much larger portions which I really don’t think was a coincidence.
- JHjonathan herndonNov 13, 20251.0Slowest drive thru ever, don’t even bother
- PPPaige_AbbaOct 21, 20251.0Always get the runs. My stomach ends up hurting like I’ve been food poisoned.
- ACAlexander ChurikovOct 12, 20255.0I had an excellent experience thanks to Janieya. From the moment I walked in, she was warm, professional, and incredibly efficient. She guided me through the menu with thoughtful suggestions, checked on spice level and dietary preferences, and double-checked each item so the order was perfect. Even with a long line, she stayed calm, kept the line moving, and maintained a spotless station. The food was fresh and well-portioned, but what really stood out was her genuine hospitality—she turned a quick meal into a bright spot in my day. Management is lucky to have her, and I’ll definitely be back because of the service she provides.
- LPLogan ParksSep 25, 20251.0This chipotle served me a bowl with a screw in it, then when I went back to request a refund the manager was very unapologetic and made a comment that implied I was lying about it. We asked for a refund for both bowls and she only gave us a refund for the one bowl. Definitely a choking hazard and should’ve have been taken more seriously.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Costa Mesa offer?
Chipotle Costa Mesa offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
What are the opening hours of Chipotle Mexican Grill in Costa Mesa?
Chipotle Costa Mesa is open daily from 10:30 AM to 10:00 PM.
Can I order food online for pickup at Chipotle Costa Mesa?
Yes, Chipotle Costa Mesa offers online ordering and in-store pickup services through their website and app.
Does Chipotle Costa Mesa have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Is Chipotle Mexican Grill in Costa Mesa welcoming to LGBTQ customers?
Yes, the restaurant welcomes LGBTQ customers and is an inclusive environment.
What is the address and contact number for Chipotle Costa Mesa?
The address is 468 E 17th St, Costa Mesa, CA 92627. The phone number is +1 949-688-2868.
What nearby food options are available around Chipotle Costa Mesa?
Nearby food options include Wendy's (burger and fast food), Napa Valley Pizza & Pasta (Italian restaurant), Mendocino Farms (sandwich shop and Asian restaurant), Starbucks (coffee shop), and KFC (fast food chicken restaurant).
Are there any wellness or beauty services close to Chipotle Costa Mesa?
Yes, nearby wellness and beauty services include OrangeTwist - Costa Mesa (medical spa), Lotus Salon and Spa, Nourish Skin OC by Dawn (beauty salons and spas), Tru Skin Rituals (skin care and waxing), and Pilates Ten (pilates studio and gym).
How can I use nearby local amenities to enhance my visit to Chipotle Costa Mesa?
You could enjoy a workout or pilates session at Pilates on 17th before grabbing a meal at Chipotle, or visit beauty salons like Blonder Salon for a hair treatment and then dine at Chipotle. The proximity to places like Starbucks also allows for convenient coffee stops nearby.
Where can I find more information or follow Chipotle Mexican Grill online?
You can follow Chipotle on Facebook at ChipotleCostaMesa, on Instagram @chipotle, on Twitter @ChipotleTweets, on their YouTube channel, and on LinkedIn for company updates.