Chipotle Harbor Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported a mix of friendly and rude staff, with some expressing frustration over unhelpful or dismissive behavior.
Food Quality
There were numerous complaints about food quality, including issues with freshness, portion sizes, and cleanliness.
Service Speed
Service speed varied significantly, with some customers experiencing long waits and others noting quick service.
Cleanliness
Many reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.
Order Accuracy
Frequent complaints about incorrect orders and missing items in both in-store and online orders.
LR
Lora Ramirez
Nov 13, 2025
1.0
I came in today at noon and the first thing I see is the trash bins overflowing, the hand sanitizer is empty and there is food on the floors and none of the tables are clean, this location has failed many times to maintain their area clean and it’s disgusting.
When I go to order my food there’s one person working the whole thing from serving my food to ringing me up causing a line to form behind me while the rest of the staff did nothing. It’s unfair to everyone including the staff that everyone has to wait becuase no one is doing their part.
This is the only location I have been to besides 17th street that is always understaffed. Not to mention the staff is not welcoming at all and I understand after working in the food industry for so long that you will get unfriendly customers but that does not mean that should effect your customer service for the rest of your customers. Unfortunately after this experience I will no longer be coming back due to all these issues i’ve had in the last previous visits.
NS
Nancy Shiner
Nov 2, 2025
1.0
Very rude staff my order was late and cashier with glasses who wasn’t doing anything did not bother to ask me if i was picking up food since they don’t put it on the shelf’s like they are supposed too not to mention they are skimping out on proteins !! Better your customer service and portions chipotle !!!
AT
Arman Tlepiyev
Nov 2, 2025
1.0
This Chipotle really rushes orders, especially around 10–10:20 p.m. before closing. They barely put anything in the bowls, mess up the bill, and the staff is super unfriendly. I love Chipotle and go often, but this location really needs improvement
DS
Denny Star
Oct 30, 2025
5.0
I live right across the street and come 1-2x a week. Usually late between 9-10pm. Staff is always great. Hard working and kind. Shout out to the team that worked tonight (oct 29), super professional.
CC
Christen Carmichael
Oct 28, 2025
1.0
Absolutely disappointed to say the least!! About 2 weeks ago I came in and there was no chicken or steak and it was no where near closing hours !! This location has been very consistent on not having enough employees making service extremely slow. There was no ice in the fountain dispenser and not to mention the protein portions are the smallest, Overpriced for what it is, will not be returning.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Harbor Center in Costa Mesa?
Chipotle Mexican Grill at Harbor Center is open daily from 10:30 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Costa Mesa?
It is located at 2300 Harbor Blvd, Costa Mesa, CA 92626, in the same plaza as McDonald's and Albertson's, next to Verizon.
Does Chipotle Mexican Grill at Harbor Center offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order Chipotle online for this location?
You can order online via https://order.chipotle.com/ or through the Chipotle app available at https://apps.apple.com/us/app/chipotle/id327228455.
What types of cuisine does Chipotle Mexican Grill serve at this location?
They serve Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads.
Does Chipotle Harbor Center accept credit cards and offer catering?
Yes, they accept credit cards and provide catering services.
How can I contact Chipotle Mexican Grill at Harbor Center?
You can call them at +1 949-646-1288 or email ca.0147.harborcenter@chipotle.com.
Which nearby places can be useful when visiting Chipotle Mexican Grill at Harbor Center?
Nearby places include The Home Depot with tool and truck rental services, Verizon for mobile phone needs, and Albertsons for grocery shopping, all located in the same plaza.
Are there any family-friendly entertainment options near Chipotle Harbor Center?
Yes, nearby Chuck E. Cheese offers pizza and arcade games, making it a great spot for families before or after dining at Chipotle.
Can I visit a bank or credit union close to Chipotle Harbor Center?
Yes, SchoolsFirst FCU Newport-Mesa Branch and San Diego County Credit Union are close by for convenient banking services.