Numerous reviews highlighted consistently poor service, including long wait times, rude staff, and lack of attention from servers.
Food Quality
While some customers enjoyed the food, many reported issues with incorrect orders, cold food, and unsatisfactory preparation.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Management Problems
Feedback indicated significant issues with management, including understaffing and poor handling of customer complaints.
Mixed Experiences
A few customers had positive experiences with specific staff members, but these were overshadowed by the overall negative feedback.
DF
Dylan Fernandes
4 days ago
5.0
I am a frequent flyer to BWW! The food is good but what keeps me coming back is the service with a smile and the great atmosphere! If you ever find yourself at the bar, be sure to ask for Cidney, she will brim out your beer to give you that extra sip we all appreciate!!
CC
Carlos Cafe
4 days ago
5.0
I had a great lunch at this really nice BWW location in Triangle Square. There are a lot of good deal and a large beer selection. Cidney is super friendly and knowledgeable of the deals. I highly recommend this location!
JS
Jason Schick
6 days ago
5.0
I’ve been coming to this location at least once a week for a year or 2 now. The food is consistently good. I usually go with the wings or the buffalo ranch chicken wrap. And I can’t say enough about the service. Cidney is always quick to make sure I have what I need and has great recommendations. I’ll be here again soon!
AS
Adan Silva
6 days ago
5.0
Had my first experience at BWW and the bartender Cidney was so amazing! She’s very attentive and has a great memory. My wife and I will definitely be back. Costa Mesa is by far the best location around OC!
JP
Josh Padilla
Dec 15, 2025
1.0
Terrible service. 70% of the tables were open and ready for service but the staff, who was really rude was not seating people right at kickoff on Sunday chose to make people wait 20-30 minutes before seating. They didn’t want to seat anyone and was very rude literally forcing people to wait outside. Up until then we were going to BWW every Sunday to watch our team play and yesterday they ruined it and ended our loyalty to this mediocre establishment. We found another place to spend money and enjoy football. Won’t be back. ✌🏼