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Customers frequently reported slow service, long wait times, and incorrect orders, indicating a significant issue with operational efficiency.
Management Issues
Several reviews highlighted poor management practices, including lack of staff training and inadequate response to customer complaints.
Food Quality
There were numerous complaints about cold or poorly prepared food, with some customers receiving incorrect or incomplete orders.
Customer Experience
Many customers expressed dissatisfaction with the overall dining experience, citing rude staff and a lack of attentiveness.
Positive Staff Recognition
Despite the negative feedback, some customers praised individual employees for their helpfulness and good service.
JT
J T
Nov 16, 2025
1.0
Man… I hate that this is the closest McDonald’s to us… never fails that there’s something missing from my drive through order or long wait times to get your food. Today was the last straw… 30 MINUTES FOR OUR FOOD for indoor dining!!!!! I went up to see if I could see where my food was and it was sitting on a tray at the warming station in kitchen. I then had to wait 5 minutes to ask about it cuz nobody that works there acknowledges the line of customers waiting for their food…. A young male employee finally acknowledged us and after checking said it was our food that had been sitting there for awhile. After one bite of the very hard and cold fries I took it back and asked if we could get fresh fries which he gave us butttttt….. they took our fries that we had already taken a bite of (cuz that’s how we knew it was cold) and they dropped it back into the oil 🤮…
I don’t even blame the employees here. After reading all of the negative reviews that tells me this is purely an owner/mgmnt issue. This is by far the worst managed McDonald’s we’ve been to. The photos shows timeline of when we finally received our food. Ordered 12:12pm and received 12:40pm.
FG
Frank Gutierrez
Nov 16, 2025
1.0
Super sloooooow service. You better have lunch before you get there.
JS
Jason S.
Nov 9, 2025
1.0
No more free refills not getting my business
JA
Jan Antipuesto
Oct 21, 2025
5.0
Been to a lot of McDonald's, and when I say this one has the best service provided by the leadership of the best manager I have seen, no one can top it. First of all, I went on a usual dinner time "rush" at the drive through. For myself, I went inside and used the kiosk. The service provided inside led by the manager "Makai" (hopefully I spelled his name right) was phenomenal. You could hear he was motivating to the workers but led by example by working hard and working fast. Appreciate your generosity Makai! Glad they made the right person manager.
SQ
Susan Quantrille
Oct 9, 2025
1.0
I've been coming to this McDonald's for the past 15 years. I wish I could say it's gotten better with time. For the past year the food and service has gone down hill. The prices are outrageous for the quality of the food they serve. So I decided to research the reviews and found that they all have a similar reviews. Apparently headquarters hasn't read the reviews or they'd have looked into the poor performance of this location. Tiered of paying inflated prices for poor quality and smaller portions. 😔
What are the regular dining hours for McDonald's at 1298 E Ontario Ave, Corona?
The McDonald's location at 1298 E Ontario Ave, Corona is open for regular dining from 5:00 AM to 11:00 PM every day.
When is the drive-thru service available at this McDonald's?
The drive-thru is open daily from 5:00 AM to 1:00 AM.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 4:30 AM to 12:45 AM, with extended hours until 1:45 AM on Fridays and Saturdays.
What delivery and pickup services are offered at this McDonald's?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order for delivery from McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple and Android devices.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there WiFi available at this McDonald's?
Yes, this McDonald's offers WiFi for customers.
Are there other fast food options near McDonald's at 1298 E Ontario Ave?
Yes, nearby fast food options include Taco Bell, KFC, Golden Chopstix, Blimpie, and Jersey Mike's Subs, giving customers a variety of cuisines to choose from.
What nearby pharmacies are close to this McDonald's?
Walmart Pharmacy and CVS Pharmacy are nearby, convenient for customers who may want to pick up prescriptions or medical supplies before or after visiting McDonald's.
Are there banking services close to McDonald's at this location?
Yes, Bank of America and a Bank of America ATM are nearby for your banking needs.