El Pollo Loco

4.2
1022 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Corona,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable

Location

El Pollo Loco
2331 California Ave, Corona, CA
92881, United States

Hours

Reviews

4.2
1,022 reviews
5 stars
581
4 stars
229
3 stars
91
2 stars
47
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

While many customers praised the food as tasty and fresh, there were complaints about dry chicken and inconsistent portion sizes.

Cleanliness

Several reviews mentioned that the dining area was dirty, with some customers having to clean their own tables.

Staff Attitude

Feedback varied on staff friendliness, with some customers noting excellent service while others experienced rudeness or indifference.

Order Accuracy

A significant number of customers reported issues with missing items or incorrect orders, particularly in the drive-thru.
  • AA
    Aleena
    4 days ago
    1.0
    Went through the drive through on 11/20/25 around 4pm. I ordered a salsa verde quesadilla combo. When I got home, and bit into the quesadilla, there was a hair in it it 👎
  • CF
    Christian Fuego
    Nov 17, 2025
    5.0
    Another awesome El Pollo Loco!
  • LD
    LA DESALOJOS
    Nov 8, 2025
    5.0
    Buena Comida
  • UG
    Uriel Gallegos
    Oct 29, 2025
    2.0
    Came here at opening time to order chicken no sides was the first customer in line at the time I was told they had no chicken ready and I didn’t mind waiting but I was here waiting for my order patiently. About 2 customer came in the store after me ordering family packs they got their food way before I did including about 6 to 7 cars in the drive thru most with meals as well. I complained about it and the young lady ringing the drive through had the audacity to tell me it was my fault for placing my order online. What!? That was absolutely ridiculous to say that someone need to have a word with her about proper customer service. Absolutely absurd and unacceptable.
  • TC
    Top Cat
    Oct 26, 2025
    1.0
    I got the wrong price for my order inexperience employee good luck customers

Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Corona, CA?

El Pollo Loco in Corona is open from 9:00 AM to 10:00 PM Monday through Saturday, and 10:00 AM to 10:00 PM on Sundays.

Does El Pollo Loco offer delivery services?

Yes, El Pollo Loco offers delivery services for customers in the Corona area.