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Safeway

4.0
(2149 reviews)

Business Details

2600 Willow Pass Rd, Concord, CA
94519, United States
(925) 689-3240

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 2600 Willow Pass Rd, Concord, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (925) 689-3240. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
2600 Willow Pass Rd, Concord, CA
94519, United States

Hours

Reviews

4.0
2,149 reviews
5 stars
1,040
4 stars
580
3 stars
275
2 stars
101
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on staff interactions; some customers reported helpful and friendly service, while others experienced rudeness and unprofessional behavior.

Cleanliness

Store cleanliness received positive remarks, but there were significant concerns about unsanitary conditions in restrooms and food handling.

Pricing

Many customers found prices to be high and felt that certain items were overpriced compared to competitors.

Security Issues

Customers expressed discomfort with security staff behavior, including profiling and unprofessional conduct, leading to a negative shopping experience.

Product Availability

Customers noted issues with stock levels, particularly in the deli and produce sections, affecting their shopping experience.
  • P0
    PRIP 0207
    6 days ago
    1.0
    They had especially the meat with a digital coupon for $5.99lb, I applied the coupon through the app and showed it to the cashier and they did not honor the price was 12:30am they told me to come back early and talk to the meat department(ridiculous). But for the person before me who had a similar problem to mine, they called the manager to override the price and they honored the price, it seems that the money of that person was more valuable than mine and I spent more.I should have canceled my purchase for $200.
  • DS
    Doug Simpkins
    Feb 19, 2026
    1.0
    My wife and I order safeway delivery through the freshpass app, because we just don't have the time to go grocery shopping. When our groceries are delivered, numerous times there are missing items, WRONG items, and we end up having to request a refund. What are we supposed to do? Order again, and hope and pray they actually pick up the items we ordered the FIRST time?? Call the store, complain to the manager? This is SIMPLE STUFF. If I do my job wrong as much as this safeway store does, I'd get FIRED.
  • MW
    Meaghan Whitehorn
    Feb 13, 2026
    1.0
    Horrible customer service, we waited for over 15 minutes at the meat department, and not a single employee came by. We had to go to the front and ask twice for someone to come do their job and nothing happened. Do not waste your money here. Worst customer service I've experienced in my life.
  • AA
    Adrienne
    Feb 8, 2026
    5.0
    Made lots happy at a meeting with the doughnut holes I picked up from there 😊
  • RM
    rene MARIANO
    Feb 6, 2026
    1.0
    Went on Safeway today at willow pass. The tall guy wearing eye glass on the self checkout counter are rude.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!

Brand Certified Facts from Safeway

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