Panera Bread

4.1
633 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Concord is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
1975 Diamond Boulevard, Concord, CA
94520, United States

Hours

Reviews

4.1
633 reviews
5 stars
332
4 stars
168
3 stars
52
2 stars
32
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food as delicious, with specific mentions of soups and sandwiches being favorites, although some noted inconsistencies in portion sizes and quality.

Service Issues

Many reviews highlighted frequent order mistakes, particularly with online orders, and some customers expressed frustration with the lack of responsiveness when issues arose.

Cleanliness

While some customers appreciated the cleanliness of the location, others reported dirty tables and unsanitary conditions in the restrooms.

Atmosphere

The atmosphere was often described as warm and inviting, making it a good place for work or meetings, although some noted issues with noise levels and temperature.

Staff Friendliness

The staff received numerous compliments for being friendly and helpful, contributing positively to the overall customer experience.
  • LB
    Leiloni Bosland
    3 days ago
    5.0
    Jared is great. Awesome service great food!
  • AG
    Aaron Galbraith
    Dec 30, 2025
    5.0
    Warm And Relaxing Atmosphere to Get some work done on your laptop next to the Fire Place.
  • SS
    Sam
    Dec 15, 2025
    2.0
    The food is really good but they always forget something in our order every single time which is really annoying, definitely going to a different Panera after today that does not forget our orders
  • SB
    S. B.
    Dec 8, 2025
    3.0
    I go to this Panera often, but they almost always mess up my online orders. I've gone in to pick up and there will be items in my Pick 2 missing. I've given up on calling about the mistakes. Ordering inside is great and they usually have the fireplace on and fresh coffee.
  • RB
    Rhonda Beatty-Gallo
    Dec 3, 2025
    5.0
    Dinner was FABULOUS! We had taken a “Panera break” - kinda small portions that weren’t so awesome. But THEY ARE BACK TO THEIR GREAT FOOD! Yippee! I had chicken salad w/ cranberries and walnuts- perfect! And black bean soup- rich, flavorful and delicious on a chilly evening! Double yum!! My extra was a baguette- fresh, tasty and I ate that whole piece. Panera Bread - yep… DELICIOUS! Service- EXCELLENT, quick and friendly. Order came perfect, and we had a great dinner! WE WILL BE BACK! Thank you Panera for caring about your customers and employees!!!

Frequently Asked Questions About Panera Bread

Does Panera Bread in Concord accept reservations?

No, Panera Bread in Concord does not accept reservations.

What are the operating hours for delivery service at Panera Bread in Concord?

Delivery is available Monday to Saturday from 6 AM to 9 PM, and Sunday from 7 AM to 9 PM.