Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,528 reviews
5 stars
639
4 stars
317
3 stars
245
2 stars
93
1 star
234
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty floors and bathrooms.
Food Quality
Feedback on food quality was mixed, with some enjoying their meals while others complained about cold or poorly prepared food.
Drive-Thru Efficiency
The drive-thru service was noted for being quick, although there were complaints about order accuracy.
- WTWilliam Tuviera1 day ago5.0Clean, cozy and warmth service
- DDDarnitlaurennn4 days ago1.0I watched three people get their orders taken before me and then they made me pull forward and wait for two cheeseburger meals because I complained that they were taking too long. The employees are super rude and make you wait longer if you complain about their poor customer service. Burgers are always ready. There was no reason to make me wait.
- ADAnradp. DpNov 13, 20255.0Fantástico...
- EMEva MartinezOct 23, 20251.0Placed an order through their mobile app in less than 5 mins, only for their staff to state it's not "appearing in their system". You're better off placing your mobile order at the Mcdonalds off at Bay Point. Do not place your mobile order at this location, you will be ripped off.
- AFAdam FrostSep 20, 20253.0People taking your order at the drive through are very nice, but I’ve never once actually gotten the sauce for my nuggets when picking up my order, even though they always ask what I want when I order.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 1691 Monument Blvd, Concord?
McDonald's is open from 6:00 AM to 11:00 PM Monday through Sunday, except on Saturday when it is open 24 hours.
Does this McDonald's location offer delivery services?
Yes, they offer delivery with hours from 6:00 AM to 1:30 AM Monday through Thursday and Sunday, but delivery is closed on Friday and Saturday.
Can I order McDonald's food through their app or online?
Yes, you can order using the McDonald's App available on iOS and Android, or online via their delivery URL.
What types of pickup and delivery services does McDonald's at this location offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What are the drive-through hours at this McDonald's?
The drive-through is open Monday to Thursday and Sunday from 5:00 AM to 1:30 AM, Friday from 5:00 AM to 4:00 AM, and all day Saturday (24 hours).
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer WiFi and mobile ordering services?
Yes, this McDonald's provides WiFi along with mobile ordering and mobile offers, and also participates in McDelivery and has a drive-thru.
What nearby restaurants are close to this McDonald's location?
Nearby restaurants include Golden Chicken (Middle Eastern), Subway (sandwich shop), Taco Bell (Mexican), Kabob Grill (Middle Eastern), Hello Pho (Vietnamese), and Jack in the Box (fast food).
Are there nearby services I can visit along with McDonald's?
Yes, near McDonald’s you can find Four Corners Liquor, Freeway Insurance, Metro by T-Mobile mobile phone stores, California Nails salon, and Mercado del Valle Mexican restaurant and shopping area.
What public or retail facilities are near this McDonald's for convenience?
Nearby are FoodMaxx supermarket, Super Station automotive services, Great Cuts Salon, Guille’s Party Supplies, and Courtyard Plaza Apartments for residential convenience.