Dunkin'

4.2
443 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Concord, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4383 Clayton Rd, Concord, CA
94521, United States

Hours

Reviews

4.2
443 reviews
5 stars
258
4 stars
100
3 stars
35
2 stars
12
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and accommodating staff, others reported rude and inattentive service.

Product Quality

Many customers expressed disappointment with the quality of donuts and food items, citing stale products and inconsistent preparation.

Speed of Service

Several reviews highlighted quick service, especially in the drive-thru, although some noted issues with order accuracy during busy times.

Cleanliness

The cleanliness of the location received positive remarks, but there were complaints about the condition of indoor seating and outdoor tables.

Menu Variety

Customers appreciated the variety of drinks and seasonal offerings, but some expressed frustration over limited donut availability and menu items.
  • AC
    Ashlie Clay
    Sep 18, 2025
    4.0
    Francisco the store manager corrected a drive thru order that was incorrect. He reached out to me several times and when we spoke on the phone, he was very kind and thoughtful. I went in today for the remade order and the staff were very kind, friendly and timely. :) I'm happy to return.
  • LA
    leila A
    Aug 29, 2025
    5.0
    workers were great!
  • MG
    Michelle G
    Aug 3, 2025
    2.0
    I ordered fritter and Cinnamon roll. They were so small and not very good. The quality was horrible. Sorry never again Dunkin
  • GG
    Gregg Geoffroy
    Jul 14, 2025
    4.0
    D & D just hasn’t been the same for years. It’s not this shop’s fault - donuts are at once paste like, but also crumbly. Leaves a weird waxy/oily coating on your tongue. Coffee is weak.
  • BB
    B.A.C.K
    Jul 7, 2025
    4.0
    Good donuts, but not the first choice. the donuts tasted a little stale

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Concord, CA?

Dunkin' in Concord, CA is open Monday through Friday from 4:30 AM to 7:00 PM, Saturday from 6:00 AM to 7:00 PM, and Sunday from 7:00 AM to 7:00 PM.

Does Dunkin' Concord offer delivery and curbside pickup?

Yes, Dunkin' Concord offers both delivery and curbside pickup services for your convenience.