Chipotle Mexican Grill

3.6
208 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Todos Santos is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2002 Salvio St, Concord, CA
94520, United States

Hours

Reviews

3.6
208 reviews
5 stars
97
4 stars
40
3 stars
14
2 stars
8
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on service quality; some staff were friendly and efficient, while others displayed rudeness and poor attitudes.

Food Quality

Inconsistent food quality reported, with issues such as bland flavors, dry meat, and incorrect orders leading to customer dissatisfaction.

Cleanliness

Concerns raised about cleanliness, including dirty tables and unsanitary food handling practices.

Portion Sizes

Frequent complaints about small portion sizes and extra charges for standard ingredients, leading to perceptions of poor value.

Overall Experience

Customers expressed disappointment with their experiences, citing a lack of consistency in service and food quality.
  • RF
    Redd Five
    Oct 25, 2025
    2.0
    Walked into this place 730 on a Friday night. Pretty empty, but there were a few folks. The girls behind the counter were very efficient and helpful. I bought a Carne Asada burrito. Asked for hot sauce and salsa. The burrito was really dry, and there was a whole lot of extra seasoning on the meat. It gave me one of the worst cases of indigestion I’ve ever had. I had to take a bunch of ant acids before I went to bed and drink some milk. The people that worked there were nice, but the prices were through the ceiling and the food wasn’t great. You’re much better off at a local family on Taqueria. I will definitely not return.
  • PG
    Pedro Garcia
    Oct 9, 2025
    5.0
    Buen servicio y limpio el lugar.
  • AH
    Akita Hodge
    Oct 3, 2025
    5.0
    Leilani was such a gem💎I hadn’t been in forever and had no clue what I wanted, she was so patient and helpful explaining things beyond my request, then I felt I was holding the line n she was like, don’t worry! Sure enough, another rep came over n helped her out, the place was nice n orderly, music was vibing n not too loud, very great experience!!! Small amount of meat n 6bucks for extra but she was still great!!!
  • AW
    Aaliyah W
    Sep 16, 2025
    1.0
    Had a horrible experience here. Ramon was extremely rude and had a terrible attitude from the moment I walked into the door. As he finished making my bowl he flipped the silver lid over to seal my bowl and a bunch of food that was on the counter fell off of the lid and into my bowl due to him rushing. (With no reason to rush. I was the only customer in the entire restaurant). I let him know very nicely and was going to recommend just scraping off the top of the bowl but before I was able to say anything he got mad and aggressively threw the bowl in the garbage then proceeded to to make a new bowl, again very rushed and even ruder than before. I cannot believe this man is a manager here and I’m sure I am not the only customer treated rudely by him. I do not trust the food, and do not like the service here so I will not be back. Again his name was Ramon. If you go here and he is serving, turn around and leave.
  • A1
    Abel 1
    Sep 4, 2025
    1.0
    They need to clean up thier tables more often, was a mess when i went. The "clean" ones were not even cleaned correct. Trash always filled to the top.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Todos Santos offer?

Chipotle Mexican Grill in Todos Santos offers a customizable menu featuring Mexican cuisine such as burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill in Concord?

The restaurant is open daily from 10:45 AM to 10:00 PM.