Chipotle Mexican Grill

Reviews

• MC

  Matt Cardigan

  Oct 27, 2025
  1.0
  I have recently ordered in advance and gone to pick up my food. The last three times I have had issues with my order. All three times there were items completely missing - all three times when I walked up to counter no one said hello or asked me if they could help me or anything. And last night the food was cold even tho I watched them make it. It’s ridiculous when the basic functions of their job is not being done - which is to at least make sure the customer gets what the ordered and paid for !’nn
• VC

  Victor C

  Oct 5, 2025
  1.0
  Should be ashamed of portions. Eventually they will end up like Starbucks. Lady even said, sorry this is a portion size. 15 dollars for a mini burrito. Please boycot chipotle.
• SB

  Sharez Brown

  Sep 15, 2025
  1.0
  I enjoy Chipotle food, but this place is so horrible and the service is disgusting. Tonight around 8:30 or so I came here w my boyfriend and we live nearby so it’s easy and convenient when we don’t want to cook.. I don’t know why but the service has changed. There used to be young guy workers there who were atleast tolerable to deal with in customer service. But now the workers are young girls who are completely rude with nasty attitudes and don’t care about customers. I don’t know the young girls name but she is so rude and this was the second time she’s made my burrito and has given me barely to anything on the burrito. Why am I paying $12 for a tiny baby burrito?? I had to get beans on my burrito just for it to look bigger, I didn’t want beans but the burrito was so tiny I had to ask her to remake another one and add beans, she took the burrito I initial had and added the stuff inside the new burrito, but it was still small and she didn’t even offer to put more ingredients like rice or beans inside of it. Yet she tends to have given more on the tacos my boyfriend orders than my food. come on. She’s absolutely rude and it makes me want to say something but I don’t want to embarrass her in public. I refuse to come here now because I am not getting what I pay for. It’s sad to have to go to another chipotles because of this shitty customer service, this is not the first time this has happen. I’ve worked in customer service for 3 1/2 years.. so I will speak up when I see horrific customer service, this is so disappointing definitely not gonna come back here if that worker is there
• AW

  Amanda Ward

  Sep 5, 2025
  4.0
  Soda machine was broken.
• EK

  Eli Kirk

  Aug 14, 2025
  1.0
  Worst Chipotle bowl I’ve ever had in my life. And that’s after 16 years of going to hundreds of different locations across the US. Surfaces were dirty and disgusting. Staff too lazy to restock basic items such as cheese & lied to my face saying they were out of it. Rice wasn’t properly cooked and hard as a rock. You would think a place that probably cooks hundreds of pounds of rice in a week would be have their process down. Nope, it was trash & the portion size left a lot to be desired. The bowl was so terrible that I didn’t even care at the end since I threw half it out. Only reason I ate a bit was so that my $14 didn’t completely go to waste. On top of all that the attitude and overall energy from the employees were that they hated their job, and they were blasting music so loud that the guy making my bowl could barely hear what I was saying even when I was forced to scream my order at him. Just an overall lack of quality in every aspect you can think of. Go to any other one in the area and you’ll probably be better off.

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