El Pollo Loco

3.6
1183 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Compton,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
1751 S Alameda St, Compton, CA
90220, United States

Hours

Reviews

3.6
1,183 reviews
5 stars
527
4 stars
218
3 stars
147
2 stars
78
1 star
213

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Food Quality

Many customers reported issues with food quality, including undercooked items, incorrect orders, and unsatisfactory portion sizes.

Cleanliness

Several reviews mentioned the restaurant's cleanliness issues, including dirty dining areas and bathrooms.

Operational Issues

Customers frequently noted problems with the availability of menu items, particularly chicken, and long wait times.
  • KS
    Keara Stowe
    Dec 16, 2025
    1.0
    The most disappointing experience I have had at El Pollo Loco consistently running out of chicken. The poor customer service was unacceptable. I will not be returning to spend my money here. I will drive the distance to spend my money at a different establishment that has a reliable supply of chicken.
  • MD
    Maria Dubon
    Dec 9, 2025
    1.0
    Do not waste your time here. 35 mints on driver thru to get you chicken burned and missing items. This place needs a management asap.
  • NG
    Nazario G.
    Dec 4, 2025
    1.0
    This place has gone down the drain, I waited 28 minutes for a guacamole, chipotle burrito, the people behind the counter kept dismissing people trying to order, telling them to order from the kiosk, this is after a couple of people said that they didn't know how to order at the kiosk! This is just ridiculous! Avoid this place if you can!!!
  • DF
    Delwin Fields
    Nov 17, 2025
    5.0
    Food was delicious cooked well and the price was reasonable.. My order was 3 piece chicken broccoli and corn with a drink
  • CA
    Carlos Azucena
    Nov 9, 2025
    1.0
    This place needs a face-lift bad. The cleaning and hygiene is very poor.

Frequently Asked Questions About El Pollo Loco

What are the opening hours of El Pollo Loco in Compton?

El Pollo Loco in Compton is open from 9:30 AM to 10:00 PM Monday through Sunday.

Does El Pollo Loco offer delivery service?

Yes, El Pollo Loco offers delivery services.