Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Compton,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.7
1,173 reviews
5 stars
524
4 stars
217
3 stars
146
2 stars
77
1 star
209
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Food Quality
Many customers reported issues with food quality, including dry chicken, incorrect orders, and unsanitary conditions.
Portion Sizes
Several reviews mentioned unbalanced portion sizes, particularly with chicken being served in smaller amounts than expected.
Cleanliness
Multiple customers noted that the restaurant was dirty, with unclean dining areas and bathrooms.
Service Speed
Customers frequently complained about slow service, especially in the drive-thru, with long wait times reported.
- DFDelwin FieldsNov 17, 20255.0Food was delicious cooked well and the price was reasonable.. My order was 3 piece chicken broccoli and corn with a drink
- CACarlos AzucenaNov 9, 20251.0This place needs a face-lift bad. The cleaning and hygiene is very poor.
- ARAdrian RicoNov 7, 20251.0Horrible service, had a 300 order they did not want to do. Wanted me to wait 3 hours for it.
- KBKash BakerNov 2, 20255.0This place is alright and has decent mexican food. Location is small but drive-thru makes up for it.
- WJWaleska JimenezOct 25, 20254.0Good taste, but the portions are unbalanced. The chicken portion is well guarded by the staff, they will serve you a lot of everything else but the chicken. I'm checking four stars because they're always room to grow.
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Compton?
El Pollo Loco in Compton is open from 9:30 AM to 10:00 PM Monday through Sunday.
Does El Pollo Loco offer delivery service?
Yes, El Pollo Loco offers delivery services.
Can I order El Pollo Loco food online?
Yes, you can order online through their website or their dedicated app available on the Apple App Store.
What types of cuisine does El Pollo Loco serve?
El Pollo Loco serves Mexican cuisine with a focus on fire-grilled chicken and handmade sides like guacamole and salsas.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco provides free Wi-Fi for customers.
Does El Pollo Loco have a drive-through option?
Yes, El Pollo Loco in Compton has a drive-through.
What popular nearby restaurants can I visit before or after dining at El Pollo Loco?
You can visit nearby restaurants such as Chipotle Mexican Grill, McDonald's, Pizza Studio, and Panda Express for more dining options.
Where can I get a coffee or smoothie near El Pollo Loco?
Nearby you can find Starbucks to enjoy coffee, smoothies, or other beverages before or after your meal.
Are there places to shop near El Pollo Loco if I want to browse after eating?
Yes, you can visit nearby stores like Solely FIT for furniture, Ulta Beauty for cosmetics, Marshalls for clothing, and Best Buy for electronics.