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El Pollo Loco

3.5
(598 reviews)

Business Details

1918 West Artesia Blvd, Compton, CA
90220, United States
(310) 761-1051

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Compton,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
1918 West Artesia Blvd, Compton, CA
90220, United States

Hours

Reviews

3.5
598 reviews
5 stars
276
4 stars
85
3 stars
58
2 stars
44
1 star
135

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, both in-store and at the drive-thru, with many expressing frustration over long wait times and inattentive staff.

Order Accuracy

Numerous reviews highlighted problems with order accuracy, including missing items and incorrect food being served.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed fresh and tasty meals, others complained about cold, overcooked, or poorly prepared food.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and trash in the dining area.
  • BD
    Beto Diaz
    Feb 3, 2026
    5.0
    Exelente
  • CH
    Carlos Henríquez
    Feb 2, 2026
    5.0
    Everything was good just the place needs abit of cleaning thats all
  • LO
    Luis Orrego
    Jan 22, 2026
    1.0
    Mal servicio se tartan en entregar la comida y casi siempre está vacio no hay clientes y las ultimas dos veces q he venido ya no dan ni poco de gallo y ni salsa de la verde mal servicio casa dia va para peor es para ya no regresar a está locacion
  • RF
    Richard Fernandez
    Jan 21, 2026
    1.0
    This visit took place around 4:30 PM when I walked into this Pollo Loco location. I’ve been going to other locations for years, and honestly, this was the worst experience I’ve had so far. After placing my order, I noticed that the cashier side of the restaurant was unattended for quite some time, about 15 minutes. During that time, only the cook and the drive-thru employee were actively working, focusing solely on drive-thru orders. I saw my food sitting on the pass-through, unattended, with no one at the front counter. Eventually, the cook came to the front and brought me my order. Unsurprisingly, the food was cold. I asked for a refire and requested some salsas, only to be told they were out of salsa verde, which is very unusual based on my experience at other locations. When the food was refired, it was served on a messy-looking plate with only five individual chips tossed on top of the tacos, as if no care was taken. When I went to get my drink, the Vitamin Water was watered down and clearly needed the syrup replaced. I then tried the unsweetened tea, which was completely empty. I strongly urge the management of this location to re-evaluate staffing levels and service priorities, as this experience was far below the standard I’ve come to expect from this brand.
  • SS
    Sam
    Jan 14, 2026
    1.0
    They need to wear gloves. Saw one of the employee come out of bathroom and touch food with bare hands. Nasty.

Frequently Asked Questions About El Pollo Loco

What are the regular operating hours for El Pollo Loco in Compton, CA?

El Pollo Loco in Compton is open Monday through Saturday from 9:30 AM to 10:00 PM and Sunday from 9:30 AM to 10:00 PM.

Does El Pollo Loco in Compton offer online ordering options?

Yes, customers can order online through their official menu ordering site or via the El Pollo Loco app available on the App Store.

Brand Certified Facts from El Pollo Loco

El Pollo Loco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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