El Pollo Loco

3.5
589 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Compton,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
1918 West Artesia Blvd, Compton, CA
90220, United States

Hours

Reviews

3.5
589 reviews
5 stars
272
4 stars
84
3 stars
58
2 stars
44
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and poor customer service experiences.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Food Quality

While some customers enjoyed the food, there were complaints about dry or overcooked chicken and inconsistent quality.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and trash in the dining area.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and fresh food during their visits.
  • IW
    Ida Woods
    3 days ago
    5.0
    Excellent Service
  • JB
    Joe Bloe
    Nov 5, 2025
    1.0
    There's no people to take your orders your only option is to buy at a stupid computer. There's no way for me to customize my order the way I like with the dumb computer system. And I'd rather not have a soulless experience like I'm making an online purchase. Give me a cashier
  • RH
    Rafael Hernandez
    Nov 2, 2025
    1.0
    Segunda vez q no hay pollo ,no entiendo como no pueden tener el pollo listo un domingo q las familias salen a comer fuera . Esto no es para los q trabajan aca solo es para el management q corre esta location.
  • CC
    Char
    Oct 25, 2025
    2.0
    My sister got back to the house and the macaroni and cheese was not in the bag! What a surprise the chicken wasn’t hard and burned as usual. You guys have got to get it together! I live in the area of this location, but instead of going to my local El Polo Loco, I drive to Gardena. They never disappoint! You guys could learn a lot about grilling chicken from them.
  • JP
    J P
    Oct 20, 2025
    1.0
    La atención en este Pollo Loco fue deficiente. Se demoraron bastante en atendernos y servir la comida. Además, cuando pedimos papel higiénico en el baño, no nos ayudaron. Ojalá mejoren el servicio, porque la experiencia no fue buena. The service at this Pollo Loco was poor. It took a long time to serve us and our food. Also, when we asked for toilet paper in the bathroom, they didn't help us. I hope they improve the service, because the experience wasn't good.

Frequently Asked Questions About El Pollo Loco

What are the regular operating hours for El Pollo Loco in Compton, CA?

El Pollo Loco in Compton is open Monday through Saturday from 9:30 AM to 10:00 PM and Sunday from 9:30 AM to 10:00 PM.

Does El Pollo Loco in Compton offer online ordering options?

Yes, customers can order online through their official menu ordering site or via the El Pollo Loco app available on the App Store.