While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Compton,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Numerous customers reported slow service, long wait times, and poor customer service experiences.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Food Quality
While some customers enjoyed the food, there were complaints about dry or overcooked chicken and inconsistent quality.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and trash in the dining area.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and fresh food during their visits.
IW
Ida Woods
3 days ago
5.0
Excellent Service
JB
Joe Bloe
Nov 5, 2025
1.0
There's no people to take your orders your only option is to buy at a stupid computer. There's no way for me to customize my order the way I like with the dumb computer system. And I'd rather not have a soulless experience like I'm making an online purchase. Give me a cashier
RH
Rafael Hernandez
Nov 2, 2025
1.0
Segunda vez q no hay pollo ,no entiendo como no pueden tener el pollo listo un domingo q las familias salen a comer fuera .
Esto no es para los q trabajan aca solo es para el management q corre esta location.
CC
Char
Oct 25, 2025
2.0
My sister got back to the house and the macaroni and cheese was not in the bag! What a surprise the chicken wasn’t hard and burned as usual. You guys have got to get it together! I live in the area of this location, but instead of going to my local El Polo Loco, I drive to Gardena. They never disappoint! You guys could learn a lot about grilling chicken from them.
JP
J P
Oct 20, 2025
1.0
La atención en este Pollo Loco fue deficiente. Se demoraron bastante en atendernos y servir la comida. Además, cuando pedimos papel higiénico en el baño, no nos ayudaron. Ojalá mejoren el servicio, porque la experiencia no fue buena.
The service at this Pollo Loco was poor. It took a long time to serve us and our food. Also, when we asked for toilet paper in the bathroom, they didn't help us. I hope they improve the service, because the experience wasn't good.
What are the regular operating hours for El Pollo Loco in Compton, CA?
El Pollo Loco in Compton is open Monday through Saturday from 9:30 AM to 10:00 PM and Sunday from 9:30 AM to 10:00 PM.
Does El Pollo Loco in Compton offer online ordering options?
Yes, customers can order online through their official menu ordering site or via the El Pollo Loco app available on the App Store.
What type of cuisine does El Pollo Loco in Compton specialize in?
El Pollo Loco specializes in Mexican cuisine, focusing on fire-grilled chicken marinated in a special recipe and offers handmade guacamole, salsas, and dressings.
What forms of payment are accepted at El Pollo Loco in Compton?
They accept American Express, Discover, and Visa credit cards for payment.
Does El Pollo Loco in Compton provide any amenities such as drive-through or Wi-Fi?
Yes, the location features a drive-through and offers free Wi-Fi to customers.
What is the contact information for El Pollo Loco in Compton?
You can reach them at +1 310-761-1051 or email epl6190@elpolloloco.com.
Where is El Pollo Loco located in Compton?
The restaurant is located at 1918 West Artesia Blvd, Compton, CA 90220, United States.
Can I visit nearby attractions or restaurants before or after dining at El Pollo Loco in Compton?
Yes, nearby you can visit Coco's Bakery Restaurant for American cuisine, In-N-Out Burger for fast food burgers, or Dunkin' for coffee and donuts.
Are there other dining options close to El Pollo Loco in Compton?
Nearby dining includes WaBa Grill for Asian fusion, Jimmy John's for sandwiches, McDonald's and Carl's Jr. for fast food burgers, and Tacos Puebla for Mexican fast food.
What local services and stores are near El Pollo Loco that might be useful for visitors?
Nearby services include AutoZone for automotive needs, America’s Best Contacts & Eyeglasses for eye care, Central Check Cashing for financial services, and Chevron gas station for fuel.