Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
2,028 reviews
5 stars
1,035
4 stars
362
3 stars
251
2 stars
115
1 star
265
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude employees, long wait times, and incorrect orders, leading to a negative perception of service.
Food Quality
Many reviews indicated declining food quality, with complaints about cold or stale items and incorrect orders.
Cleanliness
The restaurant was often described as dirty, with unclean tables and restrooms, contributing to a poor dining experience.
Management Issues
Several customers noted poor management practices, including lack of staff organization and inadequate response to customer complaints.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
- UUUnknown User1 day ago1.0Terrible costumer service. The drive thru workers 5 out of 10 times get my order wrong and take way too long. The price/quality of the food is not worth the hassle and annoyance to this specific location.
- DIDivine IbarraNov 10, 20255.0Fast service, good clean environment.
- GGGabriela GomezOct 24, 20254.0The only reason I am leaving is because of Araceli i had placed an order online and one in store the store one was done but my online order was still not I had asked twice and they said they were working on it but araceli made sure i got it right away. The counter was chaotic but her energy was still friendly and helping everyone. She is someone that deserves to be recognized She goes beyond to help
- LHLoay HanandehOct 13, 20251.0The slowest and worst drive-thru in the world. 30 minutes waiting the fastest.
- JJJavieSep 28, 20253.0I ordered deluxe breakfast and didnt get no hash brown. I order a mcmuffin combo with coffee i got hash brown for that meal but no sugar or creme for coffee. Gotta do better.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 5545 Whittier Blvd, Commerce, CA?
McDonald's is open daily from 5:00 AM to 11:00 PM Monday to Thursday and Sunday, and until 4:00 AM on Fridays and open all day Saturday.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the McDonald's drive-thru is open from 5:00 AM to 11:00 PM Monday to Thursday, opens all day Saturday, and runs until 4:00 AM on Friday.
Can I order McDonald's food for delivery or curbside pickup here?
Yes, this McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I place an online order for McDonald's at this location?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available for iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there WiFi available at this McDonald's location?
Yes, WiFi is available to customers at this McDonald's.
What are some nearby dining options if I want to explore local flavors after visiting McDonald's?
Nearby dining options include Holdaak (chicken restaurant), Tacos Cuernavaca (food truck), Raspado Xpress (Mexican restaurant, ice cream shop), Tacos El Galuzo (Mexican food truck), Camacho's Restaurant (Mexican restaurant), and Rincon Mexicano.
Are there any nearby shops where I can do some quick retail or beauty shopping?
Yes, nearby shops include M Beauty (hair supply store), T-shirt Wholesale Outlet (clothing store), The Kids Club (retail), and Auto Tint Centers (building supply store).
What nearby services can visitors access for dental or medical needs?
Commerce Dental and the Academy of Dental and Medical Assistants are nearby for dental and medical services.
Is there a nearby coffee shop where I could stop before or after my meal at McDonald's?
Yes, Crispy Coffee is a nearby coffee shop and cafe you can visit before or after your meal at McDonald's.