Customer Service
Numerous reviews highlighted poor customer service, including rude staff interactions and unresolved order issues.
Food Quality
Customers frequently reported receiving cold or improperly prepared food, with several mentioning issues like hard fries and incorrect orders.
Cleanliness
The cleanliness of the dining area and restrooms was a concern, with reports of dirty tables and unsanitary conditions.
Order Accuracy
Many customers experienced problems with missing items or incorrect orders, leading to frustration and dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers noted good food quality and fast service during their visits.