McDonald's

3.6
2544 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1201 S Mount Vernon Ave, Colton, CA
92324, United States

Hours

Reviews

3.6
2,544 reviews
5 stars
1,014
4 stars
510
3 stars
404
2 stars
182
1 star
434

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or incorrect orders.

Cleanliness

The cleanliness of the restaurant was often criticized, with reports of dirty restrooms and unkempt dining areas.

Customer Experience

Some customers appreciated friendly staff and good service, but many expressed frustration with the overall experience, citing issues with order accuracy and staff attitude.

Location Issues

The presence of unhoused individuals near the drive-thru was noted as a concern for some customers, impacting their comfort while ordering.
  • MM
    makayla
    Nov 9, 2025
    1.0
    This happened on Thursday. I placed a mobile breakfast order about 10–15 minutes before breakfast ended and walked over to pick it up. When I got there, I waited around 8 minutes before anyone even helped me - and during that time, they helped someone who came in after me. When the cashier finally checked, she went to the back for several minutes just to come back and tell me they “aren’t doing breakfast anymore.” I explained that I ordered before breakfast ended, so it should’ve been made or at least set aside, but she just said it was canceled and that I’d get a refund - no apology or explanation. Even another customer said that was crazy. To make it worse, when I checked my phone later, they hadn’t even canceled the order, so I had to cancel it myself in the app to get refunded. Just really unprofessional and disappointing service overall.
  • AR
    Andy Racy
    Nov 2, 2025
    5.0
    Always there at 5:45 in the morning. they are always pleasent
  • LL
    Leah De Leone
    Oct 30, 2025
    5.0
    It was different
  • DD
    Diana D'Arcangelo
    Sep 27, 2025
    1.0
    really annoying music in the drive thru
  • DS
    David Sherman
    Sep 24, 2025
    1.0
    Ordered 2 doubles. Looks like the catchup was added on the bun. Buns smashed. Looks like the burger was squished in someone's hand. I dont live close so couldn't go back.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 1201 S Mount Vernon Ave, Colton, CA?

McDonald's is open for dining from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 3:00 AM on Friday and Saturday.

Does this McDonald's offer 24/7 delivery service?

Yes, McDonald's offers delivery service 24 hours a day, seven days a week.