Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Colton,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.2
1,013 reviews
5 stars
559
4 stars
239
3 stars
100
2 stars
40
1 star
75
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported issues with incorrect orders and missing items.
Food Quality
There are frequent complaints about dry or poorly cooked chicken, with some customers experiencing food safety concerns.
Customer Service
Service quality varies significantly, with some customers praising staff friendliness while others report rude or unprofessional behavior.
Cleanliness
Some reviews highlight cleanliness in the dining area, but others mention unsanitary conditions and flies around food.
- ABaj benaventeNov 6, 20251.0Don’t come to this location unless you want to be disappointed. They messed up my order multiple times in a row, first charging me for guac when I ordered queso dip then forgetting my drink and utensils. When I finally sit down to eat some of the chicken tasted like dish soap or some kind of cleaner and was inedible tasting as if they cross contaminated or didn’t properly rinse off the grills first or splashed mop water on it. Either way I’d rather not eat Dawn or Clorox or whatever it is. Do better, until then I’ll just go to Wendy’s next door. Btw this isn’t the first time the chicken has tasted like this. Thought it was a fluke the first two times but the chef must be doing something wrong.
- SBSabrinas BreezySep 30, 20251.0I’ve noticed that when I order food here, I keep getting charged for the whole meal but only receive the single item I asked for. This has happened to me multiple times at this location. Just a heads-up—make sure you check your receipt before leaving.
- MJM J.Sep 1, 20255.0Thank the cashier for giving me a coupon. Food was not as good as I the other el pollo places I've visited. The chicken tasted as if its been sitting for hours.. it was dry and tasted funny. Very DRY. No
- DGDavid GonzalezAug 8, 20251.0All bad 👎🏼 6 people in kitchen all talking and laughing on top of food , self order kiosk, AC is off and flies all over the food, and all employees done with shift walking out with the fresh chicken while they gave us the dried up chicken, not exaggerating just facts 😡
- BBBeautiful.z33Oct 2, 20192.0Make sure you know the difference between the chicken WRAP and the chicken ROLL. Two completely different things
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Colton, CA?
El Pollo Loco in Colton, CA is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and extended hours until 11:00 PM on Fridays and Saturdays.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to customers in Colton, CA.
Can I order El Pollo Loco food online or through an app?
Yes, you can order online via the quick link or through the El Pollo Loco app available on the Apple App Store.
What types of cuisine does El Pollo Loco serve?
El Pollo Loco specializes in Mexican food with a focus on fire-grilled chicken and authentic Mexican entrees.
What payment methods are accepted at El Pollo Loco in Colton?
El Pollo Loco accepts American Express, Visa, Discover, and checks as payment options.
Does this El Pollo Loco location have a drive-through and free Wi-Fi?
Yes, this location offers a drive-through and free Wi-Fi for customers.
Where is El Pollo Loco located in Colton, CA?
El Pollo Loco is located at 1090 S Mt Vernon Ave, Colton, CA 92324, USA.
What nearby restaurants can I visit before or after dining at El Pollo Loco?
Nearby restaurants include Sayaka Japanese Restaurant for sushi, Island Breeze Jamaican Cuisine for Caribbean flavors, and Maharajah India Cuisine for Indian food, providing a variety of dining options close to El Pollo Loco.
Are there any nearby fast food options other than El Pollo Loco?
Yes, Wendy's is a nearby fast food restaurant offering burgers and other quick meal options near El Pollo Loco in Colton.
What nearby services can I use when visiting El Pollo Loco?
Nearby services include Metro PCS and Metro by T-Mobile for telecommunications, Western Union for money transfers, and the Symonett Family Medical Center for medical needs, all conveniently located near El Pollo Loco.