Business Details
About
Mexican Restaurant
Chipotle Colma is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
697 reviews
5 stars
286
4 stars
156
3 stars
92
2 stars
47
1 star
116
What are people saying?
AI-generated from recent customer reviews
Food Quality
While some customers enjoyed the food, many reported issues with portion sizes, freshness, and food safety, including instances of food poisoning and receiving incorrect orders.
Service Issues
Numerous reviews highlighted poor customer service, with staff appearing rude, uninterested, or overwhelmed, leading to long wait times and mistakes in orders.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty dining areas, unkempt food preparation spaces, and unsanitary conditions.
Order Accuracy
Many customers experienced problems with order accuracy, including missing items and incorrect ingredients, leading to frustration and disappointment.
Staff Attitude
Customer feedback indicated a lack of professionalism among staff, with reports of employees being unfriendly, dismissive, or untrained.
- MSMathe sharvadzeNov 6, 20255.0Nice staff, good portions, clean space
- ASAyden SmithOct 15, 20254.0Food is solid. I haven’t had any bad experiences. I’ve been going for the last year or so. Service is reasonable too. I find the portions reasonable
- JCJoel CoxOct 4, 20251.0This location sucks. They’re always out of something and the chicken is chewy
- CGCatherine GOct 2, 20255.0It was a typical fast meal. The food was good.
- HDHowie DuwitSep 26, 20251.0I’ve never been to the Colma location so I’m not sure if my experience is the standard for this location. Once I arrived to the order line, I saw a handwritten sign letting customers know they were out of sour cream. Another handwritten sign stated you must have exact change or pay with a card. 2 reasons for me to turn around, (I love sour cream and planned to use cash) but I didn’t. They were also out of trays for kids meals. No sign for that though. I was then rushed through my order by 2 human beings that clearly did not want to be at work tonight. I felt like I was bothering them 😂 Having such a large amount of fatty pieces in my steak was also a first for me. I definitely won’t be back. 👎🏾
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Colma specialize in?
Chipotle Mexican Grill in Colma offers a customizable menu with Mexican cuisine, including burritos, bowls, quesadillas, tacos, and salads.
What are the opening hours for Chipotle Mexican Grill in Colma?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Colma offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill in Colma?
You can order online using the Chipotle app or visit their online ordering website at https://order.chipotle.com/.
Where is Chipotle Mexican Grill located in Colma?
It is located at 990 Serramonte Blvd, Colma, CA 94014.
How does Chipotle Mexican Grill's "Food with Integrity" principle affect their menu?
They serve responsibly sourced, classically-cooked real food with wholesome ingredients without artificial colors, flavors, or preservatives, focusing on humane and sustainable farming.
Are there nearby coffee shops if I want a drink before or after visiting Chipotle Mexican Grill?
Yes, nearby coffee shops include Starbucks and Philz Coffee, great for a drink before or after your meal.
What other dining options are near Chipotle Mexican Grill in Colma?
Nearby restaurants include Popeyes® Louisiana Kitchen, Poke Bowl, Ono Hawaiian BBQ, Wingstop, Panda Express, Sizzler, Johnny Doughnuts food truck, and Pizza Hut Express.
Are there automotive services nearby Chipotle Mexican Grill in Colma?
Yes, automotive dealers and services nearby include Serramonte Mitsubishi, Hyundai Serramonte, Serramonte Ford, Tesla, Mitsubishi of Serramonte, and Nissan Serramonte.
How can customers in the Colma area stay updated with Chipotle Mexican Grill?
Customers can follow Chipotle's social media including LinkedIn, Pinterest, YouTube, Facebook, Instagram (@chipotle), and Twitter (@ChipotleTweets) for updates and offers.