Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted issues with rude and unprofessional staff, particularly mentioning specific managers who displayed poor customer service.
Food Quality
Customers frequently complained about cold food, incorrect orders, and overall declining food quality, with some describing it as subpar for fast food standards.
Cleanliness
While some customers noted clean restrooms and a tidy atmosphere, others reported unsanitary conditions in the dining area and play area.
Speed of Service
Several reviews mentioned slow service, particularly during peak hours, with long wait times in both drive-thru and dine-in experiences.
PM
Pedro Mancilla
Nov 27, 2025
3.0
its food, its edible. Service is good
JS
James Stephens
Nov 26, 2025
3.0
Slow to answer drive thru. However fresh hot food.
OO
Omar
Sep 12, 2025
1.0
Just ONE time in the drive through can you not sent me to an already occupied spot.
RR
Raul Ramirez
Sep 16, 2019
4.0
Muy buen servicio lo más importante que te tienen con amabilidad