Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times and poor service, particularly during busy hours, with some orders being incomplete or incorrect.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty tables and restrooms, with some customers expressing concern over hygiene.
Food Quality
There were numerous complaints about food being stale, cold, or poorly prepared, with some customers noting that the food did not meet McDonald's usual standards.
Staff Attitude
Customer experiences with staff varied widely, with some praising friendly service while others reported rude or indifferent behavior.
JK
Jonathan Kurts
2 days ago
5.0
More like a restaurant than a regular McDonald’s.
JS
Jennifer Steele
Jan 5, 2026
1.0
There is nothing healthy about the products served here .
RL
Richard Lee
Dec 31, 2025
1.0
Ordered online and it took 30 minutes to have the order ready. It was a simple order just one burger and three wraps
No apology or explanation when asking if it’s ready
RS
Rolf Strom
Dec 28, 2025
1.0
Never again. Digital ordering took priority over drive up. Wait for 2 sandwiches was 20 min.
Unacceptable.
MB
Miranda Brady
Dec 25, 2025
5.0
I use the app and it was the fastest service and the freshest food I've gotten at McDonald's in a long time