Rancho Grande began as a family dream in 1988. Founded by Carlos Ruiz and his brothers in Cathedral City, California, our humble beginnings were marked by exceptional service and high-quality products at affordable prices. With a strong emphasis on family values, we've grown from a small local store to a thriving business with multiple locations throughout the Coachella Valley. Our journey is far from over, as we look forward to sharing the Rancho Grande experience with communities across the United States.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.