Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff and long wait times for food.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Management Issues
Several customers mentioned unprofessional behavior from management, including dismissive attitudes and lack of accountability.
Cleanliness
Customers noted that the restaurant was often dirty, including unsanitary conditions in the dining area and restrooms.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold or poorly prepared items.
JM
Jesus Molinar
Jan 2, 2026
5.0
Excelente servicio y limpieza
JF
Justin Flores
Dec 30, 2025
1.0
Old over salted fries I don't know how people make working at a fast food place so difficult went 3 times in past week same thing every time.
MW
Melanie Wendead
Dec 21, 2025
1.0
Really poor service from staff and manager , manager was very dismissive about wanting to give anyone a refund . Kept telling people that there are other people waiting for food when the people asking for the refund has been waiting over an hour . Would not recommend as they had me and my husband wait as well for 40 mins and screenshot when I placed my order to the time it took to talk to the manager from 9:13 till close to 10 a.m.
GS
Genaro Solis
Dec 14, 2025
1.0
Employees with no costumer service
They need a good supervisor so they can take there job serious
DF
Dakota Ford
Nov 29, 2025
2.0
what is the point of ordering through the app and selecting pickup inside if your lobby is closed...? Like why not just turn off the option to do that? And to not even allow you to cancel the order when you don't wanna wait 20 cars deep in the drive through..? absolutely frustrating and a waste of my time 😭 being forced to wait so I don't waste money is crazy when it's all easily avoidable