Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Several reviews mentioned cold or poorly prepared food, with specific complaints about overcooked items and missing condiments.
Cleanliness
Customers noted issues with cleanliness, including dirty dining areas and restrooms.
Management Issues
Feedback highlighted unprofessional behavior from management, including dismissive attitudes and poor handling of customer complaints.
AW
Amra “Miles” Webster
Feb 15, 2026
5.0
My food was hot and ready. The customer service was top notch. I have no complaints other than I look forward to the next time I'm in the area stopping by for something hot and ready
JM
Jesus Melendrez
Feb 9, 2026
1.0
I got a 40 piece chicken nugget through the app. I requested six barbecues. I only got two.
And to top it off, my fries and nuggets tasted like they’ve been sitting in the counter for five hours
BC
Brenda Centeno
Jan 24, 2026
1.0
Yesterday, 1/23/2026 like around 7pm went and buy 2 happy meals the 4 piece nugget, and a Big Mac and a #3 on the menu (dont remember the name) my son and I ate the hamburgers and we now have vomit and diarrhea, my two other kids ate the nugget so they're fine, definitely it was the hamburgers, try to contact the store to let them know byt couldn't get a hold of them.
Drive tru really bad about 25 min to do my order and when I got to the second window they send me to the pick up section and waited another 15 min.
JF
Justin Flores
Dec 30, 2025
1.0
Old over salted fries I don't know how people make working at a fast food place so difficult went 3 times in past week same thing every time.
JL
Junior Leyva
Dec 21, 2025
1.0
Really poor service from staff and manager , manager was very dismissive about wanting to give anyone a refund . Kept telling people that there are other people waiting for food when the people asking for the refund has been waiting over an hour . Would not recommend as they had me and my husband wait as well for 40 mins and screenshot when I placed my order to the time it took to talk to the manager from 9:13 till close to 10 a.m.