Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Numerous customers reported rude behavior from staff, particularly from management, and long wait times for service.
Food Quality
Many reviews highlighted poor food quality, including cold or stale items, incorrect orders, and overall dissatisfaction with the taste.
Pricing Concerns
Customers expressed frustration over pricing discrepancies and perceived high costs for the quality of food served.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed specific menu items, indicating that experiences can vary.
JB
Josh Bartkowiak
Jan 5, 2026
2.0
I have stopped in here multiple times during my truck route out of California back to Phoenix Arizona and in previous experiences the food and service palatable. Prices are marked up for the location and truck driver/ traveling clientele, not to mention it's California. But the biggest issue I have at the time of this review is the fact their online hours read S-S 5am to 11pm.
I got here today and went inside just a few minutes after 5am, with every expectation it would be a few minutes but could place my order and patiently wait. Upon entering I was immediately informed by the Travel Center employee they were closed. I inquired to when they were scheduled to open. The gentle man said he didnt know and assumed 6am. I explained the hours were listed wrong on Google then and left to wait until 6am. In my opinion this location is poorly managed and not taking full advantage of the business opportunity they have. As a franchise I would be open 24/7 when truck drivers and travelers alike are in and out of this place hourly.
SK
Sandra K
Dec 31, 2025
5.0
Easy, quick, and decent food when traveling.
JN
Jawed Noorzad
Dec 19, 2025
1.0
Zero customer service. The lady was rude
CR
Carlos Ramírez
Dec 12, 2025
1.0
El lugar es orrible la manejadora Delia cuando llegue aseo el pedido me trató con rrasismo y luego me vendió la carne quemada pero muy quemada y le dije que me la cambiara y me dijo que si no la quería la botara fui en busca del manejador principal pero no estaba esa mujer orrible de vocabulario me trató como perro las otros dependientes de la parte delantera de la tienda tienen las fotos de lo que me vendieron asombrados me dijeron que unan a comunicar al prinsipal jefe espero lo agan