Service Speed
Many customers reported extremely long wait times for their orders, often exceeding 30 minutes, leading to frustration.
Food Quality
Several reviews mentioned issues with food quality, including cold items, incorrect orders, and poor presentation.
Customer Service
Mixed feedback on customer service; while some praised the friendliness of staff, others reported rudeness and unprofessional behavior.
Menu Availability
Customers expressed dissatisfaction with menu items being unavailable or incorrect, particularly regarding ice cream and specific food items.
Overall Experience
Overall, experiences varied widely, with some customers enjoying the drinks and shakes while others had significant complaints about food and service.