Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
974 reviews
5 stars
337
4 stars
158
3 stars
176
2 stars
83
1 star
220
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Food Quality
Many reviews mentioned issues with food quality, including cold or poorly prepared items, expired milk, and incorrect orders.
Customer Service
There were numerous complaints about rude staff and poor customer service, with some employees ignoring customers or being unhelpful.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.
Mixed Experiences
While some customers praised the service and food quality, many others had negative experiences, indicating inconsistency in performance.
- CGCaden GrayJan 3, 20264.0The food and cleanliness is fine its just the the employees i think her name is Katrina she is rude and makes me not want to go but Tommy and Alexa i think it is they have very good costumer service and they are very nice and kind to me and my friends and they just make the whole place feel safer and nicer
- SZSui ZhouJan 1, 20261.0i ordered 4 cheese burger and they only gave me 2 cheese burger. call them back they pick up the phone and leave me on hang and hanged up after. Terrible service and order accuracy.
- GLGrace LuceroDec 22, 20251.0Yall forgot our sauce AND made our burgers wrong I hate you all
- LSLeo ShimaNov 21, 20251.0It doesn’t matter if it’s 8AM or 9PM or if I order 1 thing or 10, this is by far the slowest McDonalds I have ever been to. The workers don’t seem to have it together.
- SPSara PayneNov 21, 20251.0A few weeks ago, after I went to the bathroom and was washing my hands, a heavy set asian lady who was a staff member walked out of a bathroom stall, skipped washing her hands and went back to work. I will NEVER return to this McDonalds. That was absolutely disgusting.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1197 N Willow, Clovis, CA?
McDonald's at 1197 N Willow, Clovis, CA is open 24 hours a day, every day of the week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location has a drive-through service available 24/7.
Can I get delivery from this McDonald's and what are the hours?
Delivery is available 24/7 through McDonald's delivery service.
What types of payment are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What kind of services does this McDonald's provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I view the full menu for this McDonald's location?
You can view the full menu online at McDonald's official menu page: https://www.mcdonalds.com/us/en-us/full-menu.html
Are there any nearby gas stations if I need to refuel after visiting McDonald's?
Yes, there are Valero gas stations nearby as well as the Shop-N-Go, which also has gas service.
What public amenities or places of interest are close to McDonald's at 1197 N Willow?
Nearby places include the Bitcoin of America ATM for currency exchange, The Candy Apple Factory café, and Sno Cafe dessert spot.
Can I visit a pet grooming service near this McDonald's location?
Yes, Posh Paws Pet Salon is a nearby pet groomer you can visit.
Is there a way to earn rewards or points when ordering at this McDonald's?
Yes, you can earn points for free food through MyMcDonald’s Rewards program.