Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 20 minutes for their orders.
Customer Service
Mixed feedback on staff behavior; some praised individual employees for their kindness, while others reported rudeness and poor service.
Food Quality
Inconsistent food quality noted, with some customers receiving cold or improperly prepared items, while others enjoyed fresh and tasty meals.
Cleanliness
Concerns raised about cleanliness, particularly in the play area and restrooms, with multiple reports of dirty conditions.
Order Accuracy
Frequent issues with incorrect orders and missing items, leading to customer frustration.
LS
Leo Shima
3 days ago
1.0
It doesn’t matter if it’s 8AM or 9PM or if I order 1 thing or 10, this is by far the slowest McDonalds I have ever been to. The workers don’t seem to have it together.
SP
Sara Payne
3 days ago
1.0
A few weeks ago, after I went to the bathroom and was washing my hands, a heavy set asian lady who was a staff member walked out of a bathroom stall, skipped washing her hands and went back to work. I will NEVER return to this McDonalds. That was absolutely disgusting.
SL
steven lusk
Nov 10, 2025
1.0
Went for breakfast and the food tasted as if had been left out all night. The milk my son received had gone bad because it had expired. When I went in to let them know, the kitchen was absolutely dirty and the worker didn't seem to care they had been giving out expired milk.
Go here if you like garbage food.
GB
Gina Bean
Nov 2, 2025
2.0
worst customer service like ever. these kids don’t like to acknowledge customers like at all
EE
Esetiitx
Oct 27, 2025
1.0
Una cochinada el servicio pésimo se tardaron más de 20 min en darnos la comida ,los baños sucios,el personal con pésimo servicio no VENGAN aquí horrible servicio