While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Clovis,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Customers frequently reported slow service, unresponsive staff, and incorrect orders, particularly during busy hours.
Food Quality
While some customers enjoyed the food, many noted issues with overcooked or dry chicken, and inconsistent quality across visits.
Customer Experience
Several reviews highlighted poor customer service experiences, including rude staff and lack of attention to customer needs.
Cleanliness
Multiple customers mentioned unsanitary conditions, including dirty tables and a lack of cleanliness in the dining area.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their helpfulness and friendliness.
RL
Ricardo Lopez
Nov 10, 2025
3.0
They gave my order with no tortillas when I fully paid for two packets how. They also never put salsas in how am I supposed to eat their meal with no tortillas that come with the combo and no salsas smh -_-
MM
Manuel Magdaleno
Nov 4, 2025
5.0
Estilo mexico lo mejor en lanches
RB
Ryan Bailey
Nov 2, 2025
4.0
Food is good, chicken is a little burnt.
AH
Abdullah Hezam
Oct 31, 2025
5.0
الدجاج رائع
JT
James Thornton
Oct 17, 2025
1.0
Stood at the counter for almost 10 minutes 4 people looked at me and nobody said anything hello welcome be with you in a minute. Nothing. Food is always good, but the surface really sucks
What are the operating hours of El Pollo Loco in Clovis, CA?
El Pollo Loco in Clovis is open Monday through Saturday from 10:00 AM to 10:30 PM, and on Sundays from 10:00 AM to 10:30 PM.
Does El Pollo Loco offer delivery and catering services?
Yes, El Pollo Loco offers both delivery and catering services at their Clovis location.
Where is El Pollo Loco located?
El Pollo Loco is located at 556 Shaw Ave, Clovis, CA 93612, USA.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco serves authentic Mexican cuisine, specializing in fire-grilled chicken entrees.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa for payments.
Can I order food online from El Pollo Loco?
Yes, you can order online through their website or the El Pollo Loco app available on the Apple App Store.
Does El Pollo Loco provide free Wi-Fi to customers?
Yes, El Pollo Loco offers free Wi-Fi to customers dining at their Clovis location.
What nearby places can I visit before or after dining at El Pollo Loco?
Nearby places include Marshalls for shopping, Planet Fitness for workouts, and Baskin-Robbins for desserts, allowing you to enjoy shopping, fitness, or a sweet treat around your meal.
Is El Pollo Loco easily accessible if I'm using public transit or visiting nearby landmarks?
El Pollo Loco is near popular landmarks like Marshalls and Planet Fitness, which can help you find the location easily. You can also visit nearby places such as O'Reilly Auto Parts and Fancy Cuts before or after your visit.
Are there other fast food options near El Pollo Loco in Clovis?
Yes, near El Pollo Loco you'll find other fast food options like McDonald's, Wendy's, Carl's Jr., and Papa Murphy's, providing a variety of dining choices for visitors.