El Pollo Loco

3.8
999 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Clovis,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
556 Shaw Ave, Clovis, CA
93612, United States

Hours

Reviews

3.8
999 reviews
5 stars
460
4 stars
231
3 stars
120
2 stars
59
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, unresponsive staff, and incorrect orders, particularly during busy hours.

Food Quality

While some customers enjoyed the food, many noted issues with overcooked or dry chicken, and inconsistent quality across visits.

Customer Experience

Several reviews highlighted poor customer service experiences, including rude staff and lack of attention to customer needs.

Cleanliness

Multiple customers mentioned unsanitary conditions, including dirty tables and a lack of cleanliness in the dining area.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their helpfulness and friendliness.
  • RL
    Ricardo Lopez
    Nov 10, 2025
    3.0
    They gave my order with no tortillas when I fully paid for two packets how. They also never put salsas in how am I supposed to eat their meal with no tortillas that come with the combo and no salsas smh -_-
  • MM
    Manuel Magdaleno
    Nov 4, 2025
    5.0
    Estilo mexico lo mejor en lanches
  • RB
    Ryan Bailey
    Nov 2, 2025
    4.0
    Food is good, chicken is a little burnt.
  • AH
    Abdullah Hezam
    Oct 31, 2025
    5.0
    الدجاج رائع
  • JT
    James Thornton
    Oct 17, 2025
    1.0
    Stood at the counter for almost 10 minutes 4 people looked at me and nobody said anything hello welcome be with you in a minute. Nothing. Food is always good, but the surface really sucks

Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Clovis, CA?

El Pollo Loco in Clovis is open Monday through Saturday from 10:00 AM to 10:30 PM, and on Sundays from 10:00 AM to 10:30 PM.

Does El Pollo Loco offer delivery and catering services?

Yes, El Pollo Loco offers both delivery and catering services at their Clovis location.