McDonald's

3.6
2368 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
860 S Indian Hill Blvd, Claremont, CA
91711, United States

Hours

Reviews

3.6
2,368 reviews
5 stars
997
4 stars
436
3 stars
382
2 stars
176
1 star
377

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, with some employees being rude or dismissive.

Food Quality

Food quality was inconsistent, with complaints about cold fries, incorrect items, and food being old or poorly prepared.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and issues with cleanliness in the dining area.

Positive Experiences

Despite the negative feedback, some customers praised the food quality, good deals, and friendly staff at times.
  • VC
    Virginia Castaneda
    3 days ago
    1.0
    As a family new to the area, we have been to this location 3 times by different family members and each have experienced missing food in our orders and unfriendly staff. Luckily, we found another McDonald's near by.
  • AV
    Ariadne Vega
    Nov 30, 2025
    1.0
    This is supposed to be an ice caramel macchiato all I see is caramel and milk. Yes I wanted to let them know but the fact that no one was in the front the “manager” just directed us to order in the kiosk informed him that we were picking up and instead of asking or checking online orders that stated ready on their screen he continued to start on other orders instead of finishing the ones that were there already. Very disappointed on the service in this location.
  • CG
    Cherry Galvan
    Nov 29, 2025
    1.0
    When in to have breakfast and ordered before breakfast was over waited over 30 min for food then got our food my sons pancakes and sausage didn’t have the sausage when to go say that it didn’t have the sausage got attitude from the girl well breakfast ended I said well I got here before it ended then my coffee was wrong my McGriddle was hard my hash browns was brunt and this young girls with attitude it’s not right If you can’t handle the rush then get out the kitchen
  • JG
    Jess H. Goldstein
    Nov 27, 2025
    1.0
    They always take a long time or miss item. Observed male employee picking up stuff off the ground then touching my food. There are always homeless people around with all their bags inside. Its luck if there are no issues. Dissapointing.
  • NM
    Nevaeh Montes
    Nov 26, 2025
    5.0
    Egg fell out my sandwich on the floor. Restrooms were stinky, Didn't give me a straw. After using the restroom my butt had red bumps on it thank you Mc.Donalds. Dad threw up 15 mins later don't know if it was food poisoning though.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Claremont, CA?

McDonald's in Claremont operates 24 hours a day, every day of the week.

Is the McDonald's at 860 S Indian Hill Blvd open for drive-thru service?

Yes, the McDonald's at 860 S Indian Hill Blvd offers 24/7 drive-thru service.