Chipotle Claremont Promenade is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Several customers reported issues with food quality, including expired guacamole, raw chicken, and unappetizing meat.
Service Issues
Many reviews highlighted poor customer service, including rude staff, slow service, and unprofessional behavior.
Cleanliness Concerns
Customers expressed concerns about cleanliness, mentioning unsanitary conditions and unclean food preparation.
Mixed Experiences
While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
MS
Marc “Jo” Shlender
Dec 11, 2025
3.0
is it possible to wear a mask while serving ? the saliva might go to the food while these guys talk to the customer but im pretty sure their clean. Not just them though I also see subway dont wear mask too
AV
Adriana Varela
Nov 19, 2025
1.0
This what was served today, chicken bowl. The guacamole was black! Disgusting!
JS
Jocelyn Spier
Sep 24, 2025
1.0
When me and my mom were eating she found a piece of glove in her meal and when we called they wouldn’t help us, when we tried to send in a email they said the file was too big. Very unprofessional, very unclean, and just very disappointing. To top all of this there was only 1 person working so it took a while.
KB
Karen Bowser
Aug 19, 2025
3.0
They let the food bins go empty or almost empty before they decided to cook more meat. The service was slow but nice. The radio was on so high I could barely hear the soft spoken women server. The establishment was maybe 70 degrees. So freezing.
MM
Madilynn Munns
Jul 26, 2025
1.0
found a spider in my salad bowl , showed staff and they were originally only going to only refund one/two of the bowls when it came out of the same salad container. Didn’t even offer to refund my chips and drink either. Worst chipotle i’ve been too and ruined my appetite.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Claremont Promenade offer?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at 885 S Indian Hill Blvd?
Chipotle in Claremont Promenade is open daily from 10:45 AM to 10:00 PM.
Does the Claremont Promenade Chipotle offer pickup and delivery services?
Yes, the location offers both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill in Claremont?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
Does Chipotle Claremont Promenade have a rewards program?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What payment methods are accepted at Chipotle in Claremont?
Chipotle accepts credit cards and gift cards for payment.
Is Chipotle Mexican Grill in Claremont Promenade LGBTQ friendly?
Yes, the location welcomes LGBTQ customers.
What nearby restaurants can I visit around Chipotle Mexican Grill in Claremont?
Nearby restaurants include Rounds Premium Burgers, Hanoi Kitchen Vietnamese Restaurant, Mr You Express (Chinese), Round Table Pizza, Dave's Hot Chicken, McDonald's, and Subway, offering a variety of cuisines such as burgers, Vietnamese, Chinese, pizza, chicken, and sandwiches.
Which nearby healthcare services are available close to Chipotle Claremont Promenade?
Nearby healthcare options include Newport Dental, Prestige Medical Clinic and Urgent Care, FPA Women's Health, Light of Life Optometry, Sun Acupuncture & Holistic Clinic, and American Family Dentistry.
Are there convenient transit or travel options near Chipotle Mexican Grill in Claremont?
Yes, the Greyhound Bus Station is nearby, providing convenient travel options for customers visiting the area.