Chipotle Mexican Grill

3.9
355 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Claremont Promenade is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
885 S Indian Hill Blvd, Claremont, CA
91711, United States

Hours

Reviews

3.9
355 reviews
5 stars
188
4 stars
61
3 stars
34
2 stars
15
1 star
57

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food quality, including raw or expired ingredients, and inconsistent portion sizes.

Service Issues

Many reviews highlighted poor customer service, including rude staff, slow service, and lack of organization.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including unsanitary conditions and unclean dining areas.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service at this location.

Pricing Concerns

Customers expressed that the prices were higher compared to other locations, with some feeling the food did not justify the cost.
  • AV
    Adriana Varela
    5 days ago
    1.0
    This what was served today, chicken bowl. The guacamole was black! Disgusting!
  • JS
    Jocelyn Spier
    Sep 24, 2025
    1.0
    When me and my mom were eating she found a piece of glove in her meal and when we called they wouldn’t help us, when we tried to send in a email they said the file was too big. Very unprofessional, very unclean, and just very disappointing. To top all of this there was only 1 person working so it took a while.
  • KB
    Karen Bowser
    Aug 19, 2025
    3.0
    They let the food bins go empty or almost empty before they decided to cook more meat. The service was slow but nice. The radio was on so high I could barely hear the soft spoken women server. The establishment was maybe 70 degrees. So freezing.
  • MM
    Madilynn Munns
    Jul 26, 2025
    1.0
    found a spider in my salad bowl , showed staff and they were originally only going to only refund one/two of the bowls when it came out of the same salad container. Didn’t even offer to refund my chips and drink either. Worst chipotle i’ve been too and ruined my appetite.
  • VD
    Vu Duong
    Jul 15, 2025
    1.0
    Foundd a piece of raw chicken in the bowl when my gf had finished over a half of it. Almost threw up

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Claremont Promenade offer?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill at 885 S Indian Hill Blvd?

Chipotle in Claremont Promenade is open daily from 10:45 AM to 10:00 PM.