Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Claremont Promenade is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
355 reviews
5 stars
188
4 stars
61
3 stars
34
2 stars
15
1 star
57
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported issues with food quality, including raw or expired ingredients, and inconsistent portion sizes.
Service Issues
Many reviews highlighted poor customer service, including rude staff, slow service, and lack of organization.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including unsanitary conditions and unclean dining areas.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service at this location.
Pricing Concerns
Customers expressed that the prices were higher compared to other locations, with some feeling the food did not justify the cost.
- AVAdriana Varela5 days ago1.0This what was served today, chicken bowl. The guacamole was black! Disgusting!
- JSJocelyn SpierSep 24, 20251.0When me and my mom were eating she found a piece of glove in her meal and when we called they wouldn’t help us, when we tried to send in a email they said the file was too big. Very unprofessional, very unclean, and just very disappointing. To top all of this there was only 1 person working so it took a while.
- KBKaren BowserAug 19, 20253.0They let the food bins go empty or almost empty before they decided to cook more meat. The service was slow but nice. The radio was on so high I could barely hear the soft spoken women server. The establishment was maybe 70 degrees. So freezing.
- MMMadilynn MunnsJul 26, 20251.0found a spider in my salad bowl , showed staff and they were originally only going to only refund one/two of the bowls when it came out of the same salad container. Didn’t even offer to refund my chips and drink either. Worst chipotle i’ve been too and ruined my appetite.
- VDVu DuongJul 15, 20251.0Foundd a piece of raw chicken in the bowl when my gf had finished over a half of it. Almost threw up
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Claremont Promenade offer?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at 885 S Indian Hill Blvd?
Chipotle in Claremont Promenade is open daily from 10:45 AM to 10:00 PM.
Does the Claremont Promenade Chipotle offer pickup and delivery services?
Yes, the location offers both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill in Claremont?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
Does Chipotle Claremont Promenade have a rewards program?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What payment methods are accepted at Chipotle in Claremont?
Chipotle accepts credit cards and gift cards for payment.
Is Chipotle Mexican Grill in Claremont Promenade LGBTQ friendly?
Yes, the location welcomes LGBTQ customers.
What nearby restaurants can I visit around Chipotle Mexican Grill in Claremont?
Nearby restaurants include Rounds Premium Burgers, Hanoi Kitchen Vietnamese Restaurant, Mr You Express (Chinese), Round Table Pizza, Dave's Hot Chicken, McDonald's, and Subway, offering a variety of cuisines such as burgers, Vietnamese, Chinese, pizza, chicken, and sandwiches.
Which nearby healthcare services are available close to Chipotle Claremont Promenade?
Nearby healthcare options include Newport Dental, Prestige Medical Clinic and Urgent Care, FPA Women's Health, Light of Life Optometry, Sun Acupuncture & Holistic Clinic, and American Family Dentistry.
Are there convenient transit or travel options near Chipotle Mexican Grill in Claremont?
Yes, the Greyhound Bus Station is nearby, providing convenient travel options for customers visiting the area.