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McDonald's

3.8
(1759 reviews)

Business Details

17951 Colima Rd, City Of Industry, CA
91748, United States
(626) 810-1464
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
17951 Colima Rd, City Of Industry, CA
91748, United States

Hours

Reviews

3.8
1,759 reviews
5 stars
800
4 stars
370
3 stars
267
2 stars
91
1 star
231

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly in the drive-thru and during mobile orders.

Food Quality

Many reviews mentioned cold or improperly prepared food, including missing items and unsatisfactory meal quality.

Cleanliness

Some customers noted that the location was clean, while others reported dirty tables and play areas.

Staff Attitude

Feedback varied on staff friendliness, with some praising helpful employees while others described rude or inattentive service.
  • DL
    D K L
    2 days ago
    1.0
    Went to get a Sausage McMuffin® with Egg today. On the way I placed a mobile order at 10:20 AM, before breakfast was over. I got to the McDonald's about 10:28 - 10:29 AM and waited in line at the drive thru and when I got to the speaker to tell them I had a mobile order, they told me breakfast was over. I told them that I placed my order before 10:30 and was here in line before 10:30, but they told me I was too late. I guess because it was a couple of minutes after 10:30 before I got to the speaker because I was waiting in line? Then someone, I guess the manager, said I can give you a free breakfast sandwich coupon for your trouble. So I took the coupon and when I looked at it after I drove off, I see that she gave me a coupon that expired December of 2025! What kind of customer service is this? If the coupon doesn't work I probably won't be going back to that McDonald's again. And would not suggest that McDonald's to anyone.
  • RL
    ri r (Lush.iris)
    5 days ago
    1.0
    Cancelled order for curbside as I got here. Placed my order 40 minutes in advanced. Work on customer service, worker did not help. 0/10 for inconvenience.
  • MM
    Mindy
    Feb 22, 2026
    1.0
    I placed an order at 10:40 for pickup and was charged for my order. Once we got to the window they stated they don’t have breakfast anymore. We went inside to explain the order was submitted before 11am. They ignored us as we stood at the register so we had to go back through the drive thru to get our order. After DRIVING all the way back home we opened our order and saw they only put one sandwich in there when we ordered three. So we had to drive all the way back to the restaurant only for them to tell us they cannot make those sandwiches because they’re breakfast items. Mind you this was an order that was placed at 10:40. This level of customer service is unacceptable and something needs to be fixed.
  • YY
    yanyun
    Feb 18, 2026
    1.0
    I just bought a kids' meal, but surprisingly, they didn't give me a toy. It's really outrageous
  • AM
    a muliadi
    Jan 23, 2026
    1.0
    Ordered two happy meals with 6 piece nuggets, and they didnt even give us 6 nuggets. One box had 4 and the other had 5. Not only that but there was a weird black thing on one of my nuggets from a 10 piece box. Wait was super long too, would not recommend going to the McDonald's here. 😒

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 17951 Colima Rd?

McDonald's is open from 5:00 AM to 11:00 PM every day.

When is the drive-through open at this McDonald's location?

The drive-through is open daily from 4:00 AM to midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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