Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly in the drive-thru and during mobile orders.
Food Quality
Many reviews mentioned cold or improperly prepared food, including missing items and unsatisfactory meal quality.
Cleanliness
Some customers noted that the location was clean, while others reported dirty tables and play areas.
Staff Attitude
Feedback varied on staff friendliness, with some praising helpful employees while others described rude or inattentive service.
DL
D K L
2 days ago
1.0
Went to get a Sausage McMuffin® with Egg today. On the way I placed a mobile order at 10:20 AM, before breakfast was over. I got to the McDonald's about 10:28 - 10:29 AM and waited in line at the drive thru and when I got to the speaker to tell them I had a mobile order, they told me breakfast was over. I told them that I placed my order before 10:30 and was here in line before 10:30, but they told me I was too late. I guess because it was a couple of minutes after 10:30 before I got to the speaker because I was waiting in line? Then someone, I guess the manager, said I can give you a free breakfast sandwich coupon for your trouble. So I took the coupon and when I looked at it after I drove off, I see that she gave me a coupon that expired December of 2025! What kind of customer service is this? If the coupon doesn't work I probably won't be going back to that McDonald's again. And would not suggest that McDonald's to anyone.
RL
ri r (Lush.iris)
5 days ago
1.0
Cancelled order for curbside as I got here. Placed my order 40 minutes in advanced. Work on customer service, worker did not help. 0/10 for inconvenience.
MM
Mindy
Feb 22, 2026
1.0
I placed an order at 10:40 for pickup and was charged for my order. Once we got to the window they stated they don’t have breakfast anymore. We went inside to explain the order was submitted before 11am. They ignored us as we stood at the register so we had to go back through the drive thru to get our order. After DRIVING all the way back home we opened our order and saw they only put one sandwich in there when we ordered three. So we had to drive all the way back to the restaurant only for them to tell us they cannot make those sandwiches because they’re breakfast items. Mind you this was an order that was placed at 10:40. This level of customer service is unacceptable and something needs to be fixed.
YY
yanyun
Feb 18, 2026
1.0
I just bought a kids' meal, but surprisingly, they didn't give me a toy. It's really outrageous
AM
a muliadi
Jan 23, 2026
1.0
Ordered two happy meals with 6 piece nuggets, and they didnt even give us 6 nuggets. One box had 4 and the other had 5. Not only that but there was a weird black thing on one of my nuggets from a 10 piece box. Wait was super long too, would not recommend going to the McDonald's here. 😒
What are the operating hours of McDonald's at 17951 Colima Rd?
McDonald's is open from 5:00 AM to 11:00 PM every day.
When is the drive-through open at this McDonald's location?
The drive-through is open daily from 4:00 AM to midnight.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to midnight with options for same-day and no-contact delivery.
What payment options are accepted at McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is one of the available services.
How can I conveniently order from McDonald's using a mobile app?
You can order using the McDonald's app available on the Apple App Store and Google Play Store.
Is WiFi available at this McDonald's location?
Yes, McDonald's offers WiFi to customers at this location.
Which other fast food restaurants are near this McDonald's?
Nearby fast food options include another McDonald's, Long John Silver's, and KFC, providing customers variety in dining choices close by.
Are there any beauty salons or spas near McDonald's where I could visit before or after my meal?
Yes, you can visit salons like Tina Chou Atelier, D2 Hair, Achan's salon, or spas such as Renaissance Spa and New Vogue Spa near McDonald's.
What nearby places are convenient for banking or financial services when visiting this McDonald's?
Union Bank and Credit Union of Southern California are nearby for banking needs, and PYC Financial offers mortgage and financial services nearby.
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