Chipotle Hacienda Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers expressed dissatisfaction with the small portion sizes of food, feeling that they were not getting value for their money.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rude or unfriendly interactions.
Cleanliness
Several reviews mentioned issues with cleanliness, particularly in the dining area and restrooms.
Food Quality
While some customers enjoyed the food and fresh ingredients, others reported problems such as stale tortillas and spoiled lettuce.
Pricing
Customers frequently noted that the prices were high relative to the portion sizes and overall experience.
EM
Ecthelion Morgan
Dec 30, 2025
1.0
Tiny portion of everything compared with other Chipotle. Two protein at this size, the meat can be counted. Vegetable and salsa are at extreme stingy size.
This place used to be good 3 months before. Since then it is getting worse and worse. The worker doesn't want to get you the normal size food because this can save their work.
Never go here any more.
CC
Chris Cruz
Dec 28, 2025
1.0
Dont waste your time or money, go to Taco bell if you want a Burrito the size of your fist....
LF
Lo Inesperado Flores
Dec 18, 2025
4.0
Good condition
JX
J. Xyz
Dec 10, 2025
1.0
Of all days of the week, they HAD to be closed on Wednesdays...
AM
A. M.
Oct 23, 2025
1.0
This place stinks..... literally. If you ask for protein, you get a state correction facility amount of meat. If you order cheese or sour cream with your food, make sure get a side of pepto bismol because you will have terrible stomach pain afterwards.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Hacienda Valley?
Chipotle Mexican Grill in Hacienda Valley is open daily from 10:30 AM to 10:00 PM.
Where is Chipotle Mexican Grill Hacienda Valley located?
It is located at 15495 Valley Blvd, City Of Industry, CA 91746, USA.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Hacienda Valley offer pickup and delivery options?
Yes, they provide both in-store pickup and delivery services.
How can I order food from Chipotle Mexican Grill online?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Is Chipotle Mexican Grill Hacienda Valley welcoming to LGBTQ customers?
Yes, this location welcomes LGBTQ customers.
What are some nearby Mexican restaurants to Chipotle Hacienda Valley?
Nearby Mexican restaurants include La Michoacana, Amor Indio Mexican Restaurant and Cocktails, La Villa de Sinaloa, El Ta' Cotorro, and Tia Rosa's Mexican Restaurant, all great options to explore before or after your visit.
Are there any grocery stores or markets near Chipotle in Hacienda Valley?
Yes, Superior Grocers is nearby, where you can shop for groceries and bakery items.
If I need transportation or automotive services, what nearby options are available around Chipotle Hacienda Valley?
USD Wheels provides automotive parts and repair services close by, useful if you're travelling by car.
Can I visit any entertainment or fitness spots near Chipotle Mexican Grill in Hacienda Valley?
Yes, you can visit La Puente CrossFit, a gym and boot camp center nearby, for a workout session before or after your meal at Chipotle.