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Brand Certified

Chipotle Mexican Grill

4.1
(269 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle Hacienda Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
15495 Valley Blvd, City Of Industry, CA
91746, United States

Hours

Reviews

4.1
269 reviews
5 stars
160
4 stars
55
3 stars
16
2 stars
10
1 star
28

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers expressed dissatisfaction with the portion sizes, describing them as stingy and inconsistent compared to other locations.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others reported rude behavior and unprofessional attitudes.

Food Quality

The quality of food received mixed reviews, with some customers enjoying fresh ingredients while others reported issues like stale tortillas and spoiled lettuce.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms.

Pricing

Many customers felt that the prices were too high for the portion sizes and overall experience.
  • MT
    meiying tang
    5 days ago
    5.0
    Ordered for pick up Got a really big burrito
  • MU
    Milissa URIBE
    Jan 29, 2026
    5.0
    We were doing an errand and my husband loves Chipotle and we had ate anything and we went dine in and it was actually really pleasant. It wasn't very busy and the food was good
  • MG
    Matt G
    Jan 12, 2026
    5.0
    Great experience at this Chipotle . Ordered through the app, staff acknowledged me right away, confirmed my order, and handed it over with care. Friendly, respectful, and professional service. After a bad experience at Puente Hills Mall location, this was a big difference. I’ll definitely return.
  • EM
    Ecthelion Morgan
    Dec 30, 2025
    1.0
    Tiny portion of everything compared with other Chipotle. Two protein at this size, the meat can be counted. Vegetable and salsa are at extreme stingy size. This place used to be good 3 months before. Since then it is getting worse and worse. The worker doesn't want to get you the normal size food because this can save their work. Never go here any more.
  • CC
    Chris Cruz
    Dec 28, 2025
    1.0
    Dont waste your time or money, go to Taco bell if you want a Burrito the size of your fist....

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Hacienda Valley?

Chipotle Mexican Grill in Hacienda Valley is open daily from 10:30 AM to 10:00 PM.

Where is Chipotle Mexican Grill Hacienda Valley located?

It is located at 15495 Valley Blvd, City Of Industry, CA 91746, USA.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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