Chipotle Mexican Grill

4.2
259 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Hacienda Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
15495 Valley Blvd, City Of Industry, CA
91746, United States

Hours

Reviews

4.2
259 reviews
5 stars
157
4 stars
52
3 stars
16
2 stars
9
1 star
25

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing stale ingredients and undercooked meat.

Portion Sizes

Many reviews highlighted dissatisfaction with portion sizes, noting that they were often too small for the price paid.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unhelpfulness.

Cleanliness

Several customers mentioned cleanliness issues, particularly with dining areas and restrooms.

Value for Money

Many customers felt that the prices were too high relative to the portion sizes and quality of food received.
  • AM
    A. M.
    Oct 23, 2025
    1.0
    This place stinks..... literally. If you ask for protein, you get a state correction facility amount of meat. If you order cheese or sour cream with your food, make sure get a side of pepto bismol because you will have terrible stomach pain afterwards.
  • SP
    Sam Pezeshki
    Oct 20, 2025
    5.0
    By far the best location in terms of Food, portion, service and vibe. Thanks
  • DH
    DANNY HERNANDEZ
    Oct 7, 2025
    4.0
    Good food choices ! Service is adequate !! Way overpriced !!!
  • DD
    Desiree Dominguez
    Sep 10, 2025
    5.0
    This chipotle was so great. Fast service. All I can suggest is the ladies take turns and be patient while asking what toppings and what I want at checkout. It was a bit much answering two woman at the checkout and answer the woman serving my bowl.
  • CC
    Chris Cruz
    Aug 25, 2025
    1.0
    All I ordered on my burrito was chicken , rice and beans. It was literally the size of a taco. I asked for a little more and the rude worker behind the counter told them to put rice and beans only and if I wanted more meat I would have to pay. . Pay for what? What do you think im already buying. . Absolutely ridiculous and you have lost a customer just like countless others. All because you want to skimp on shit. . . .

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Hacienda Valley?

Chipotle Mexican Grill in Hacienda Valley is open daily from 10:30 AM to 10:00 PM.

Where is Chipotle Mexican Grill Hacienda Valley located?

It is located at 15495 Valley Blvd, City Of Industry, CA 91746, USA.