Buffalo Wild Wings

3.6
1657 reviews
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Business Details

1576 South Azusa Avenue, City of Industry, CA
91748, United States
(626) 810-6479
https://www.buffalowildwings.com/locations/us/ca/city-of-industry/1576-south-azusa-avenue/sports-bar-818
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About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1576 South Azusa Avenue, City of Industry, CA
91748, United States

Hours

Reviews

3.6
1,657 reviews
5 stars
734
4 stars
293
3 stars
190
2 stars
133
1 star
307

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for service, food, and drinks, with many feeling ignored or neglected by staff.

Food Quality

Numerous reviews mentioned that the food was often served cold, overcooked, or not as expected, leading to disappointment.

Cleanliness

The restaurant's cleanliness was a major concern, with multiple mentions of dirty tables, unsanitary restrooms, and unpleasant odors.

Management Concerns

Several reviews highlighted poor management practices, including lack of staff supervision and inadequate responses to customer complaints.

Mixed Experiences

While some customers praised specific servers and enjoyed their meals, the overall sentiment leaned towards dissatisfaction with the service and environment.
  • AS
    Abigail Sanchez
    Jan 5, 2026
    1.0
    I want to express my deep dissatisfaction with the experience my family and I had during our recent visit to your restaurant. After placing our order, it took nearly 40 minutes to an hour for us to receive only part of our food—and what we received was cold. The remaining dishes arrived 15–20 minutes later, appeared to have been recooked, and tasted as though they were prepared with old oil. Throughout the visit, I had to repeatedly remind the waitress about the rest of our order and request drinks, as she never checked on our table. Each time I looked for assistance, she was engaged in conversations with other employees. To make matters worse, other customers who arrived after us were served before we were. This level of service and food quality is unacceptable. Our experience was unpleasant, and we left completely dissatisfied.
  • JM
    Justin Mabini
    Jan 1, 2026
    1.0
    Edited. Manager on duty - Julian After arriving, we came inside while another group was being helped. We thought that the lady that helped them would come back after seeing us walk in, she didnt btw. After waiting at the podium for 10 mins, we were not greeted by anyone during this time, we saw multiple people walk back n forth in the area, not once did they look over and acknowledge our presence. We decided we would go to another establishment, that was better prepared to handle customers.
  • RM
    Rosa Medina
    Nov 24, 2025
    1.0
    The service was horrible, our order got messed up and delayed. We all got our food at different times. Menus did not have prices. So we didn't know how much we are getting charged we had to ask for each item. Wings were so expensive. I will say I was disappointed. I'll be going to wing stop next time.
  • MJ
    Marisa Jimenez
    Nov 11, 2025
    1.0
    Food cold and expensive they take forever to bring you the first of never coming back again
  • LO
    Luis Fernando Ordoñez
    Nov 10, 2025
    1.0
    Food was bad. Not like I remember it.
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Frequently Asked Questions About Buffalo Wild Wings

What type of cuisine does Buffalo Wild Wings in City of Industry specialize in?

Buffalo Wild Wings specializes in Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.

What are the operating hours of Buffalo Wild Wings at 1576 South Azusa Avenue?

They are open from 11:00 AM to midnight Monday through Wednesday; until 2:00 AM Thursday through Saturday; and from 9:30 AM to midnight on Sunday.