Customer Service
Numerous reviews highlighted poor customer service, with many customers feeling ignored or treated rudely by staff.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and overall dissatisfaction with food preparation.
Food Quality
Many customers expressed disappointment with the quality of food, citing issues like cold items, stale ingredients, and poor portion sizes.
Long Wait Times
Customers frequently mentioned long wait times both in the drive-thru and inside the restaurant, often exceeding reasonable expectations for fast food.
Management Issues
Several reviews pointed to poor management practices, including lack of staff training and inadequate handling of customer complaints.