Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or stale food.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.
Staff Friendliness
While some customers praised friendly staff, others reported rude or unhelpful interactions.
Kiosk Experience
Many customers expressed frustration with the kiosk ordering system, feeling it detracted from personal service.
JW
J. Williams
Feb 14, 2026
1.0
I used to buy iced coffee often but now even tho I requested 1 milk comes back 50% milk. French fries hot one day cold the next day. I have given up!!
VW
Vince Wells
Feb 4, 2026
1.0
This location has the worst customer service of any of locations, which is saying a lot considering the bar is extremely low. You walk in only to not just be ignored but treated as an inconvenience. Trouble is I have to deliver for them through apps otherwise I would never go her
BC
Bianca Coz
Feb 3, 2026
1.0
We were the only one in the drive thru and they still got our order wrong. The food was old and gross. Go to the one on elkhorn by Safeway
BI
Brian Irwin
Jan 10, 2026
5.0
I hit the drive thru . The workers were focused and had the food ready in a timely fashion.
A
кто а кто
Jan 7, 2026
1.0
The service was terrible. I ordered a hot chocolate and waited 30 minutes for it. I went to ask and was told that the machine wasn't working, so why did I wait 30 minutes? They couldn't have told me right away. Instead of my hot chocolate, they gave me a terrible drink with a ton of ice. Thank you very much 👍