Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,078 reviews
5 stars
363
4 stars
218
3 stars
191
2 stars
82
1 star
224
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, rude staff, and unprofessional behavior, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.
Cleanliness Concerns
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness issues.
Mixed Food Quality
While some customers enjoyed the food, others complained about cold, stale, or poorly prepared items.
Positive Staff Interactions
Despite the negative feedback, some customers praised friendly staff members and quick service during their visits.
- KHKim HelmrichNov 6, 20251.0Doordash a shake n fries. Fries were crappy shake was not a shake not even blended so disappointed
- RDRyan DOct 24, 20251.0There are good Mcdonalds and not very good Mcdonalds in this area. This Mcdonalds managed to be the WORST Mcdonalds I have ever been to. Everytime I go here there is an issue. This time they made me wait in my car for 10 minutes and counting for an order of fries...
- ASAlucky SquidOct 12, 20251.0Waiting 40 minutes in a drive through is unacceptable.
- TTTrentOct 6, 20251.0horrible service from the bald guy and i always see him creeping at the people in the lobby (especially girls) and the food always feels cold and never fresh
- MAMar AceSep 21, 20251.0I ordered through mobile app and pick up through drive-thru. When we got there, the line was too long. Usually if this happens, I can change the pick up to counter but this time there was no option to do so. I just went to the counter. No one even approached me or looked at me it’s as if i’m invincible. They just pass by without making eye contact. 15mins went by, finally someone asked my order number. He asked assistance from his manager (in black polo shirt). The manager rudely told me “but you ordered drive-thru, i can’t find your order”. She came back saying “we need to find your order”. Really? After 30mins since I ordered, it’s still not ready? I think she’s just trying to be mean and not helpful at all. But since we can’t cancel, we went back in line for drive-thru which took us another 30mins. Over an hour in total. This happened 8:17pm Sep 20th. P.S. There was a manager in the drive-thru window, she was nice and smiling. The other manager on the other hand, should not work in customer service. Will never come back to this branch.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Citrus Heights, CA?
McDonald's in Citrus Heights is open from 6:00 AM to 10:00 PM every day of the week.
When is the drive-through service available at this McDonald's location?
The drive-through is open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
Can I get McDonald's delivered to my location in Citrus Heights?
Yes, McDonald's offers delivery service every day from 5:00 AM to 11:30 PM Monday through Saturday, and 6:00 AM to 10:30 PM on Sundays.
What types of payment does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What pickup and delivery services are available at McDonald's Citrus Heights?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is there an app to order from McDonald's Citrus Heights?
Yes, you can order using the McDonald's app available on iOS and Android; links are https://apps.apple.com/us/app/mcdonalds/id922103212 and https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US respectively.
What nearby places can I visit around McDonald's Citrus Heights?
Nearby, you can find the 76 gas station, Dutch Bros Coffee for a coffee break, and the Fitness 19 gym if you want to work out nearby.
Are there any other fast food options close to McDonald's in Citrus Heights?
Yes, nearby fast food restaurants include Wendy's, Taco Bell, and Popeyes® Louisiana Kitchen.
What nearby services could be useful when visiting McDonald's Citrus Heights?
You can access Amazon Locker - Aristodema for package pickups, Quick Quack Car Wash for car cleaning, or El Dorado Savings Bank for financial services nearby.
Does McDonald's Citrus Heights offer any rewards or special promotions?
Yes, customers can earn points for free food with MyMcDonald's Rewards. More details are at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.