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McDonald's

3.4
(1098 reviews)

Business Details

7850 Lichen Dr, Citrus Heights, CA
95621, United States
(916) 721-7773
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7850 Lichen Dr, Citrus Heights, CA
95621, United States

Hours

Reviews

3.4
1,098 reviews
5 stars
367
4 stars
222
3 stars
191
2 stars
86
1 star
232

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incomplete or incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unclean bathrooms.

Wait Times

Customers frequently complained about long wait times for both drive-thru and in-store orders, often exceeding acceptable limits.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or poorly prepared items.
  • JS
    Jashan Sarwara
    2 days ago
    1.0
    I had to the drive-through and there is a guy he very disappointed me. I placed a order. I told him what I need history told me very rudely come to the window very rudely and when I get my food, then I told you you are so wrong rude Bro told me to go somewhere else.
  • AA
    Aleksei
    Feb 14, 2026
    1.0
    I came to pick up my order. They ask me to confirm I picked it up without giving it to me. Your orders are being stolen, I sympathize. But just so you know, you can cancel an order even after you've picked it up. You're wasting your time. If you don't trust couriers, you deliver your orders yourself. I won't deliver yours.
  • LL
    L
    Feb 1, 2026
    1.0
    First visit. Just moved here. Drive thru open sign on, posted hours say open, lights on, cars out side… zero response. Sat there 5 mins. There’s a million other places to eat within a mile. No thanks.
  • YN
    Yeimi Vera N
    Jan 26, 2026
    2.0
    I go to this McDonald's because it's the one closest to my house. Today was the second time I've been given an incomplete order.
  • SA
    stetson atkins
    Jan 25, 2026
    1.0
    They need to do a whole clean up on the staff they hire here. I came in to pickup a cheeseburger I ordered on the app with the little points I had and the lady at the register was completely rude to me for no reason. She asked me if I was picking up for DoorDash I said no because I wasn’t and it’s like her entire demeanor shifted. She claimed they didn’t get my order so I showed my receipt and instead of just making it she tried arguing with me so I just left, not worth it lol.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Citrus Heights, CA?

McDonald's in Citrus Heights is open from 6:00 AM to 10:00 PM every day of the week.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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