McDonald's

3.6
1202 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5402 Sunrise Boulevard, Citrus Heights, CA
95610, United States

Hours

Reviews

3.6
1,202 reviews
5 stars
476
4 stars
248
3 stars
215
2 stars
80
1 star
183

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru and curbside pickup, with many experiencing long wait times for their orders.

Food Quality

There were numerous complaints about food quality, including overcooked and cold items, as well as issues with incorrect orders and missing items.

Staff Attitude

While some customers praised friendly staff, many others reported rude service and a lack of helpfulness, particularly in resolving issues with orders.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and concerns about the overall hygiene of the restaurant.

Value for Money

Many customers felt that the prices were too high for the quality of food received, leading to dissatisfaction with the overall value.
  • TT
    TDawg99
    Dec 25, 2025
    1.0
    Over 10 minutes for 2 drinks
  • JY
    Jennifer Young
    Dec 9, 2025
    5.0
    The grinch meals are so cute I got all the socks. The pickle salt is good too!! I added a bow to the grinch box and made it into a present it turned out so cute………
  • BO
    Brandon Oxford
    Nov 8, 2025
    1.0
    Easily the worst food from a McDonalds I have had in the past 10+ years. We ordered 2 Double Quarter Lb'ers and fries and all of it was just awful. The meat in the burgers was so overcooked and/or old, that it was actually hard to chew. If I had to compare it to something, it would be a dish sponge. Just horrible. I could hardly tear the meat by hand it was so tough. The fries were undercooked and nearly inedible. All of it went into the trash. I did a mobile order and picked it up in store, the place was empty. I could understand getting it wrong when you're slammed, but they weren't. Its a shame it was this bad as we live very close by and were looking forward to some convenient dinners. Avoid. Im sure there are other locations nearby who actually care about food quality. With the prices of food right now, its the least they can do for repeat customers.
  • CM
    Christie Marie
    Oct 26, 2025
    1.0
    My son had a slumber party and we decided to treat the group to McDonald’s breakfast. $76 and some change later, we get home and find that all 16 hash browns were drenched in oil so bad that they were stuck inside the wrapper. As if that want bad enough, not one item we purchased had any Monopoly game pieces on it. Definitely a disappointment. I called to speak to the manager and was informed the game pieces are first come first serve and they don’t need to notify customers that they aren’t getting game pieces. Lame.
  • VV
    Volodymyr V
    Sep 27, 2025
    5.0
    Good McDonald’s, delicious big mac menu was prepared in the evening shift!

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Citrus Heights?

The McDonald's at 5402 Sunrise Boulevard in Citrus Heights is open for dining from 6:00 AM to 9:00 PM every day.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open daily from 5:00 AM to 11:00 PM at the Citrus Heights McDonald's.