McDonald's

3.6
1195 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5402 Sunrise Boulevard, Citrus Heights, CA
95610, United States

Hours

Reviews

3.6
1,195 reviews
5 stars
472
4 stars
248
3 stars
214
2 stars
80
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rude or unhelpful interactions.

Speed of Service

Many reviews highlighted slow service, particularly in the drive-thru and curbside pickup, with long wait times reported.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh items while others complained about cold or poorly prepared food.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area, with dirty tables and unsanitary conditions mentioned.

Pricing

Many customers found the prices to be high for the quality of food received, with some expressing dissatisfaction with the value.
  • BO
    Brandon Oxford
    Nov 8, 2025
    1.0
    Easily the worst food from a McDonalds I have had in the past 10+ years. We ordered 2 Double Quarter Lb'ers and fries and all of it was just awful. The meat in the burgers was so overcooked and/or old, that it was actually hard to chew. If I had to compare it to something, it would be a dish sponge. Just horrible. I could hardly tear the meat by hand it was so tough. The fries were undercooked and nearly inedible. All of it went into the trash. I did a mobile order and picked it up in store, the place was empty. I could understand getting it wrong when you're slammed, but they weren't. Its a shame it was this bad as we live very close by and were looking forward to some convenient dinners. Avoid. Im sure there are other locations nearby who actually care about food quality. With the prices of food right now, its the least they can do for repeat customers.
  • CM
    Christie Marie
    Oct 26, 2025
    1.0
    My son had a slumber party and we decided to treat the group to McDonald’s breakfast. $76 and some change later, we get home and find that all 16 hash browns were drenched in oil so bad that they were stuck inside the wrapper. As if that want bad enough, not one item we purchased had any Monopoly game pieces on it. Definitely a disappointment. I called to speak to the manager and was informed the game pieces are first come first serve and they don’t need to notify customers that they aren’t getting game pieces. Lame.
  • VV
    Volodymyr V
    Sep 27, 2025
    5.0
    Good McDonald’s, delicious big mac menu was prepared in the evening shift!
  • EG
    Elijah Green
    Sep 19, 2025
    1.0
    The worker there refused to help me with my Uber eats delivery, sat and argued instead of just letting me confirm. Luckily another employee knew how to do her job and assisted
  • CB
    Carol Buck
    Sep 17, 2025
    5.0
    Always great service at this McDonald’s. Drive thru usually runs At a good speed and orders are right. Better than other stores I go to.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Citrus Heights?

The McDonald's at 5402 Sunrise Boulevard in Citrus Heights is open for dining from 6:00 AM to 9:00 PM every day.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open daily from 5:00 AM to 11:00 PM at the Citrus Heights McDonald's.