Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Citrus Heights,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.0
1,175 reviews
5 stars
583
4 stars
298
3 stars
142
2 stars
58
1 star
94
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the chicken and other menu items for being delicious, though there were complaints about dry chicken and inconsistent portion sizes.
Service
Many reviews highlighted friendly and helpful staff, but there were also mentions of poor service experiences and unprofessional behavior from some employees.
Cleanliness
Several customers noted cleanliness issues in the restaurant, including dirty tables and unsanitary conditions.
Value for Money
While some customers found the food to be a good value, others felt that prices were high for the portion sizes and quality received.
Order Accuracy
Multiple reviews indicated problems with order accuracy, including missing items and incorrect orders.
- PAPatricia ANov 13, 20254.0La comida es buena ...solo que yo compro mucho atravez de la app .... me gustaría que pudieran aplicarse los puntos ganados para ofertas en línea y no solo en tienda. Pues usualmente no puedo tomar ventaja de esto al pagar.
- RHRon HOct 14, 20255.0Our favorite chicken!!!
- JDJoe DoucakisOct 7, 20255.0El Paul Loco makes the greatest fire roasted chicken on the planet
- RSRey Navarro (Sweetbabyrey)Sep 28, 20255.0App don't work to well food was really good with the mash potatoes and gravy family meal is a good bargain
- SBS Q (Barber)Sep 13, 20255.0Great food
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours of El Pollo Loco in Citrus Heights?
El Pollo Loco in Citrus Heights is open daily from 10:00 AM to 9:00 PM.
Can I use the drive-through service at El Pollo Loco, and what are its hours?
Yes, El Pollo Loco offers a drive-through service from 10:00 AM to 10:00 PM every day.
Is online ordering available and what are the online service hours?
Online ordering is available daily from 10:15 AM to 9:30 PM.
What payment options does El Pollo Loco accept?
El Pollo Loco accepts American Express, Visa, Discover cards, and checks.
Does El Pollo Loco offer delivery and catering services?
Yes, El Pollo Loco provides both delivery and catering services.
Where is El Pollo Loco located?
El Pollo Loco is located at 7600 Greenback Ln, Citrus Heights, CA 95610, USA.
What is special about the chicken at El Pollo Loco?
El Pollo Loco uses whole chickens marinated with herbs, spices, fruit juices, and garlic, then fire-grilled on open-flame grills for authentic taste.
What nearby places can I visit before or after dining at El Pollo Loco?
You can visit nearby places such as M&M Computers for electronics, Fat Cat Tattoo for tattoos, or Barber Next Door for grooming services.
Are there any nearby grocery or convenience stores close to El Pollo Loco?
Yes, nearby grocery and convenience stores include Carniceria Tikal, Farmers' Country Market, 7-Eleven, Joe's Liquor and Food, and Recycling Center.
How can nearby automotive services complement my visit to El Pollo Loco?
Nearby automotive services like Exotics Auto Pros LLC and Greenback Automotive make it convenient to get car maintenance or detailing done during your meal break at El Pollo Loco.