Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many noted that it was overpriced and inconsistent in quality.
Cleanliness
Multiple reviews mentioned dirty tables and unsanitary conditions in the restaurant.
Customer Experience
Some customers had positive experiences with friendly staff, but these were overshadowed by numerous complaints about attitude and service.
Pricing Concerns
Many customers expressed dissatisfaction with high prices relative to portion sizes and overall value.
JB
Jessica Braschuk
Oct 4, 2025
1.0
Don't order a head if you get a cone they straight up made the cone and just dumped it into a cup and put it in a bag. It was 5-8 mins from when I ordered to when I got to the place. Update got home and I can't even eat my cupfection because I ordered Oreo because I'm allergic to nut they put nut in it instead.
JR
Jelly ROLL
Aug 30, 2025
1.0
How do you run a site and there is no chicken available??? Atleast there should be a sign on the menu board or something so that people do not wait in the long line before finding out. Do better!
AN
Alexa Nino
Aug 15, 2025
1.0
Ridiculous! Paid extra for extra oreo and cheesecake in the blizzards we ordered and got little to none! the staff is never in a good mood and treats customers poorly. Management should really address this issue.
MH
martina henry
Aug 9, 2025
5.0
The food was pretty good was a little pricey but I had a good time plenty of parking and the service was friendly and had a great fun family vibe come check it out guys it's really chill :)
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Thursday, and from 10:00 AM to 11:00 PM on Friday.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location offers drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant welcomes families and is good for kids, with seating available on-site.
What types of food and treats specialize at Dairy Queen Grill & Chill?
The specialty menu includes Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, and signature shakes and malts.
Can I place an order online or through a mobile app for Dairy Queen Grill & Chill?
Yes, you can order online for pickup via their website and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
What are the holiday hours for Dairy Queen Grill & Chill during Thanksgiving and Christmas?
The location is open from 10:00 AM to 6:00 PM on Thanksgiving Day (Nov 26) and Christmas Eve (Dec 24), but closed on the following days: November 27 and December 25.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can find Valero gas station for refueling, The Collective for barbershop and music production services, and Point of Darkness Tattoo for tattoo and spa services.
Are there any fitness or recreational facilities close to Dairy Queen Grill & Chill?
Yes, Moore's Martial Arts of Citrus Heights and Women's Self Defense & Fitness gym are nearby for fitness and sports activities.
Where can I find medical services near Dairy Queen Grill & Chill?
There are multiple medical facilities nearby including the Mercy Medical Group clinics, Fountain Square Family Dentistry, and various specialists like pediatricians, allergists, and dermatologists.
Does Dairy Queen Grill & Chill have seating available on-site?
Yes, the restaurant offers seating for customers who prefer to dine in.