Chipotle Sunrise is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported rude and unhelpful staff, leading to a negative dining experience.
Food Quality
Inconsistent food quality was noted, with complaints about cold food, small portions, and unsanitary conditions.
Wait Times
Customers frequently experienced long wait times for both in-store orders and pickups, often exceeding expected times.
Cleanliness
The restaurant was often described as dirty, with issues such as trash on tables and unclean food preparation areas.
Order Accuracy
Numerous reviews mentioned incorrect orders and missing items, contributing to customer dissatisfaction.
SM
starlight music
Nov 14, 2025
1.0
The place is filthy they are fast but rude and no where to sit not a single table clean and floor is worse
Its Friday 11-14 @350 pm
AL
Andrew Lopez
Nov 8, 2025
1.0
very cold old food The chicken is cold the Rice is cold overall through the food in the garbage not even eatable
MD
Margie Van Dorn
Nov 7, 2025
5.0
The line was long when we arrived, but we were helped quickly. The cashier was like a ninja, keeping everything straight. Delightful and delicious!
KR
kandice Reyes
Oct 26, 2025
1.0
Honestly, one of the worst experiences I’ve had at a Chipotle. I asked very politely if they could double wrap my burrito — nothing crazy, I just don’t like when it falls apart. The worker looked annoyed right away and told me no, like I was asking for something impossible.
I stayed calm and asked another worker if I could at least get another tortilla on the side. The first worker then gave me the nastiest look, like I’d just insulted them or something. It was uncomfortable and honestly kind of embarrassing and it continued as I payed
All I wanted was a decent burrito, not attitude and dirty looks. The food itself was fine but the burrito still fell apart because they didn't wrap it for me again, but the customer service made the whole experience unpleasant. Definitely won’t be coming back to that location anytime soon.
AO
Audrina Ortiz
Oct 26, 2025
2.0
Worker wrapped my normal size burrito crappy, I asked for it double wrapped and she said no. When i asked another worker for a tortilla they gave it to me and the worker who wrapped it crappy was incredibly rude and gave my dirty looks multiple times, food was great service is horrible.