Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Sunrise is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
1,258 reviews
5 stars
622
4 stars
288
3 stars
116
2 stars
48
1 star
184
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty tables and floors, and concerns about food safety.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, lack of assistance, and unhelpful attitudes.
Food Quality
Inconsistent food quality was noted, with complaints about cold food, small portions, and mistakes in orders.
Wait Times
Customers frequently mentioned long wait times for both in-store orders and pickup, often exceeding expected times.
Overall Experience
Many customers expressed disappointment with their experiences, indicating a decline in service and food quality at this location.
- IMIsaac Mccovey1 day ago1.0We got there early, right when opening, and I am convinced that the beans and rice were left over from the day before. The brown beans were mush/dried out looking and the rice was clumped firmly together (see pic) ... like you would expect with day old, refrigerated rice.
- LCLucas Cooper4 days ago5.0good food fresh ingredients and fast service. Easy place for a quick meal
- AMAllegra MacedoDec 29, 20251.0Unfortunately the stations were extremely gross, everything was getting mixed together/cross contaminated in the seperate bins. Just looked very unsanitary and not well kept at this location. They were pretty busy in there so I’ll give them that, but made me hesitant about eating the food.
- KRKaitlyn RobertsDec 15, 20255.0Lots of seating and quick service. The portions here are a bit smaller than the other locations, but the service makes up for it with their attentive and positive attitudes.
- JMJoAnn MarkhamDec 10, 20251.0Trying to get a salad and free guacamole. My gift card issue purchased online through Chipotle wasn’t working but the frustration came when the guy behind the register didn’t help or offer any assistance. I kept trying and stepped aside thinking he’d have a brain to go get some help but nothing but a blank look. I went outside to try and order it through my phone but the gift card number didn’t take numbers and letters so went back inside again and asked for a manager. He told me she was on break. I finally tried to ask her when she was going back to work to try one more time- the gift card special was expiring soon- she couldn’t understand me so I just left the Useless gift card and left. No one bothered to help or ask what was going on or why I was still waiting. If you’re actually trying to get food there don’t bother. I have one more gift card I bought unfortunately- it was a buy $50.00 get $10- the $10. Didn’t work and hopefully I will have better luck with the $50.00 I am absolutely stunned of the pathetic customer service though. I don’t even want to use what I have but I will try another store as we get it for work sometimes and No issues- Rancho Cordova store- they are Awesome!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 5851 Sunrise Blvd, Citrus Heights?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer online ordering and delivery?
Yes, you can order online for in-store pickup or delivery through their website or app.
What type of food does Chipotle Mexican Grill serve at this location?
They serve customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is Chipotle Mexican Grill located in Citrus Heights?
It is located at 5851 Sunrise Blvd, Citrus Heights, CA 95610.
How can I contact the Chipotle Mexican Grill at Sunrise Blvd?
You can call them at +1 916-967-7881 or email at ca.0274.sunrise@chipotle.com.
Are there any nearby dining options around Chipotle Mexican Grill on Sunrise Blvd?
Yes, nearby dining options include Jersey Mike's Subs, Pinkberry Sunrise, and Panda Express.
What entertainment options are near Chipotle Mexican Grill at 5851 Sunrise Blvd?
The Game Room - Birdcage arcade and bar is nearby for gaming and entertainment.
Are there service providers near Chipotle Mexican Grill where I can shop for mobile phones?
Yes, Metro by T-Mobile, a mobile phone store and telecommunications company, is nearby.
Can I get a haircut near Chipotle Mexican Grill on Sunrise Blvd?
Yes, Supercuts and Beauty By Thread hair salons are located nearby for your hair care needs.
Does Chipotle Mexican Grill support any ethical food sourcing?
Yes, they follow 'Food with Integrity' principles by using 53 real ingredients sourced from humane and sustainable farms without artificial additives.