Numerous customers reported extremely slow service, with long wait times for seating, orders, and refills, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, many others complained about cold, overcooked, or incorrect orders, indicating inconsistency in food preparation.
Staff Performance
Feedback on staff was mixed; some servers received praise for their friendliness and efficiency, while others were criticized for being inattentive or unhelpful.
Atmosphere
The atmosphere was generally described as comfortable and suitable for watching sports, but some customers noted cleanliness issues and poor organization.
Takeout Experience
Several reviews highlighted problems with takeout orders, including delays and incorrect items, contributing to a negative perception of the overall service.
KN
Kamari Nelson
Nov 14, 2025
5.0
My mobile order was ready to go for once. I was able to grab it myself
NN
NiqueTake2
Nov 11, 2025
2.0
30min wait for take out and the site doesn’t let me check out 👎🏾
DD
David
Nov 10, 2025
1.0
This place is a trip I almost come everyday mainly on happy hour i ordered 1 beer and an order of mozzarella sticks I didn’t get know napkins dude barely check on me. Anyone knows when you’re in the food service industry and you order food you should get napkins !!
This is crazy it wasn’t even busy…I know a lot of you people like to talk with all the rumors and all. Marisa definitely redeemed herself Macie getting better JC/casey are you best ones Naomi real good as well I think you people think I come in for problems because of that whole Britten think and i normally sit away from the bar just to avoid issues with him. I normally tip your workers $20-$25 Britten got $47 tip on a $14 bill do the math. Yeah I’m not happy the way I’m treated in your establishment.
TP
Tricia pelletier
Nov 2, 2025
1.0
Worst service I’ve ever had!
We sat at our table for 20 minutes before the server even came by to take our drink and appetizer order. It took another 20 minutes just to get a beer and a “strawberry lemonade” that came straight from the fountain—no lemon, no strawberries.
After waiting another 40 minutes for the loaded hash browns appetizer, I finally went to the to-go counter to place the rest of my order for takeout. The hostess was the only helpful person he took my order and even made sure I got the correct strawberry lemonade to go.
When my food finally came out, the server asked if I wanted her to “keep an eye out” for my to-go order, which made no sense since I had to place it myself. I even went to the bar to ask for a manager, but nothing was done to fix the situation.
To top it off, when I left, I still didn’t get my second drink a Pepsi I had ordered to go. The manager’s only comment was that she wished all his employees worked as hard as the hostess. That says it all. I’ll never be coming back here again.
I would have gotten way better service & bang for my buck if I would’ve just went to In-N-Out Burger to spend $50 on 2 drinks, burgers and fries that I just ended up throwing away when I got home!!
LB
Lorenzo Benzo
Oct 23, 2025
4.0
Amazing wings! Lauren our server was super kind & accommodating to our big family dinner. Initially it was not entirely enjoyable because they called another party before us.. but Lauren saved us by getting us in promptly before the weekend rush this past weekend. Highly recommend the food & request that you request Lauren!
Frequently Asked Questions About Buffalo Wild Wings
What type of food is Buffalo Wild Wings in Citrus Heights known for?
Buffalo Wild Wings in Citrus Heights is known for its award-winning Buffalo, New York-style wings offered in 26 sauces and seasonings.
What are the operating hours for Buffalo Wild Wings in Citrus Heights?
Buffalo Wild Wings is open Monday through Saturday from 11:00 AM to 1:00 AM, and on Sunday from 9:30 AM to midnight.
Where is Buffalo Wild Wings located in Citrus Heights?
It is located at 6301 Sunrise Blvd, Citrus Heights, CA 95610, USA.
Can I order takeout from Buffalo Wild Wings in Citrus Heights?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant in addition to being a sports bar and chicken wings restaurant.
What is the contact phone number for Buffalo Wild Wings in Citrus Heights?
The main phone number is +1 916-729-9464.
Does Buffalo Wild Wings have a website where I can find more information?
Yes, you can visit their website at https://www.buffalowildwings.com/locations/us/ca/citrus-heights/6301-sunrise-blvd/sports-bar-244/
Are there other dining options near Buffalo Wild Wings?
Yes, nearby dining options include Texas Roadhouse, Red Lobster, CH Cafe and Grill, and Chuck E. Cheese.
What shopping centers are near Buffalo Wild Wings in Citrus Heights?
Citrus Town Center is a nearby shopping center where customers can visit before or after enjoying Buffalo Wild Wings.
Are there any spas or beauty salons near Buffalo Wild Wings?
Yes, several nearby options include HKBbeauty, Montage Salon Studios, Salon Secret, Stephanie's Skincare and Bodywrap Studio, Bella Dio, JenniferBest_JBsalonstudio, VIP Nails & Spa, Footy Rooty, and Melinda Styles.
How might a customer use nearby places when visiting Buffalo Wild Wings?
Customers can combine their visit with nearby activities such as shopping at Citrus Town Center, dining at Texas Roadhouse or Red Lobster, or visiting a spa or beauty salon like VIP Nails & Spa for a full leisure experience.