Wingstop

3.0
463 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Chula Vista Broadway. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
1285 Broadway #101, Chula Vista, CA
91911, United States

Hours

Reviews

3.0
463 reviews
5 stars
168
4 stars
55
3 stars
38
2 stars
29
1 star
173

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unprofessional behavior from management.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong flavors, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, there were significant complaints about the quality, including overcooked and undercooked items, as well as issues with seasoning.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a lack of cleanliness in the dining area.

Wait Times

Customers frequently reported excessively long wait times for their orders, often exceeding the promised time, contributing to a negative dining experience.
  • MV
    Marcos aguilar vidana
    Jan 1, 2026
    1.0
    No me quisieron atender faltaban 20 minutos para cerrar y no quisieron atenderme
  • OA
    Onur Akman
    Dec 8, 2025
    5.0
    Dining area is quite small. But the service was friendly and the chicken was crispy and perfectly seasoned.
  • MH
    Mauricio Herndz
    Nov 10, 2025
    5.0
    I’ve been coming to this location for a while now and the wings are amazing, very nice and organized team , I had a little incident about getting order mix with someone else and when I got home unfortunately it was not what I was expecting, so I called the store and got it resolved, show up the the store and spoke to the manager (Brenda) and all I can say is that she not only was able to help me and get my order right but gave me outstanding customer service, she explained to me what happened and without hesitation she was able to accommodate me with a brand new order, integrity is the core value I’m giving her . Phenomenal customer service, if I was a loyal customer before, now I can promise you I will come to this location as longest I can.
  • AH
    A. H.
    Oct 13, 2025
    1.0
    How is this place still open is beyond me. Ordered through DoorDash and it took an hour and a half. This place should be banned from getting online orders. Has the worst customer service ever..don’t bother spending your money here.
  • NM
    Narise Miller
    Oct 11, 2025
    1.0
    🗣DONT GO TO THIS LOCATION! first and last time for me very rude and not professional at all! Very slow, service was terrible! Bad attitude!...🗣DO BETTER! Please and Thank you!🍗 the food was good though lol

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.