When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Chula Vista Broadway. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unprofessional behavior from management.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong flavors, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, there were significant complaints about the quality, including overcooked and undercooked items, as well as issues with seasoning.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a lack of cleanliness in the dining area.
Wait Times
Customers frequently reported excessively long wait times for their orders, often exceeding the promised time, contributing to a negative dining experience.
MV
Marcos aguilar vidana
Jan 1, 2026
1.0
No me quisieron atender faltaban 20 minutos para cerrar y no quisieron atenderme
OA
Onur Akman
Dec 8, 2025
5.0
Dining area is quite small. But the service was friendly and the chicken was crispy and perfectly seasoned.
MH
Mauricio Herndz
Nov 10, 2025
5.0
I’ve been coming to this location for a while now and the wings are amazing, very nice and organized team , I had a little incident about getting order mix with someone else and when I got home unfortunately it was not what I was expecting, so I called the store and got it resolved, show up the the store and spoke to the manager (Brenda) and all I can say is that she not only was able to help me and get my order right but gave me outstanding customer service, she explained to me what happened and without hesitation she was able to accommodate me with a brand new order, integrity is the core value I’m giving her . Phenomenal customer service, if I was a loyal customer before, now I can promise you I will come to this location as longest I can.
AH
A. H.
Oct 13, 2025
1.0
How is this place still open is beyond me. Ordered through DoorDash and it took an hour and a half. This place should be banned from getting online orders. Has the worst customer service ever..don’t bother spending your money here.
NM
Narise Miller
Oct 11, 2025
1.0
🗣DONT GO TO THIS LOCATION! first and last time for me very rude and not professional at all! Very slow, service was terrible! Bad attitude!...🗣DO BETTER! Please and Thank you!🍗 the food was good though lol
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings can I order at Wingstop Chula Vista Broadway?
You can order classic wings, boneless wings, and tenders with over 11 iconic flavors like Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Chula Vista Broadway?
Wingstop is open daily from 8:00 AM to 3:30 AM for pickup, delivery, and takeout.
Does Wingstop Chula Vista Broadway offer delivery and pickup options?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a drive-through option available at Wingstop Chula Vista Broadway?
No, the drive-through service is closed every day of the week.
What payment methods are accepted at Wingstop Chula Vista Broadway?
They accept American Express, Discover, Mastercard, and Visa cards.
Where is Wingstop Chula Vista Broadway located?
Wingstop is located at 1285 Broadway #101, Chula Vista, CA 91911, United States.
Can I order Wingstop through a mobile app?
Yes, you can order through the Wingstop app available for iOS and Android devices.
Are there any popular restaurants near Wingstop Chula Vista Broadway?
Yes, Hermanos Tacos and Tasty Mandarin are nearby restaurants you might want to visit before or after Wingstop.
What other food options are available near Wingstop Chula Vista Broadway?
Nearby food options include Yoshinoya, Hermanos Taco Shop, McDonald's, and Starbucks for a variety of cuisines.
Are there any useful stores near Wingstop Chula Vista Broadway for errands or shopping?
Yes, nearby stores include Fashion Fabrics for materials, Cricket Wireless for mobile needs, and Amigos Smoke Shop and Mini Mart for convenience items.