Wingstop

3.2
279 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Chula Vista. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
1550 E H St Ste E, Chula Vista, CA
91913, United States

Hours

Reviews

3.2
279 reviews
5 stars
103
4 stars
41
3 stars
21
2 stars
26
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, soggy, or poorly cooked wings and fries.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and kitchen, including dirty floors and malfunctioning soda machines.

Wait Times

Customers frequently experienced long wait times for both in-store and delivery orders, often exceeding the estimated times.
  • DS
    Desiree Smith-tello
    Jan 3, 2026
    1.0
    I ordered on uber eats as delivery and when I got the food. 1)gave me a completely different order and Forgot a combo meal 2)they got somewhat 1 combo meal right yet however gave me a completely different seasoning. 3)my family and I were very disappointed no wonder this place has low ratings. 4) the seasoning on the wrong combo tasted bad 😭, like it tasted really bad 🤢 I wouldn’t recommend getting uber eats from this place. Waste of money!!!!
  • BM
    Berta Mejia
    Dec 13, 2025
    1.0
    very poor customer service the girl opening this morning was very rude!!! She make me feel like a homeless asking for free food. I will never comeback again The cook and the cashier where nice
  • CC
    coachmogan
    Dec 6, 2025
    1.0
    I order wings 15 pieces they were sent to me raw still bleeding, zero crispy. The manager who doesn’t speak any English gave me a hard time like I did something wrong. Should’ve sued them for some kind of food poisoning.
  • NC
    Naara Cifuentes
    Nov 15, 2025
    1.0
    the fact that they messed up my order and they serve my wings like this is crazy. the worst service.
  • AM
    Andres Montiel
    Oct 2, 2025
    5.0
    The shift leader Jewels had outstanding customer service!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.