Service Issues
Multiple customers reported rude or unhelpful service, particularly in the drive-thru, leading to frustration and dissatisfaction.
Food Quality
There were several complaints about food quality, including cold items, incorrect orders, and a decline in taste since rebranding.
Cleanliness
The restaurant was noted to be in need of cleaning and updating, with some customers mentioning unpleasant odors and unsanitary conditions.
Positive Experiences
Despite the issues, many customers praised the food quality when fresh, friendly staff, and some had great experiences overall.