Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
665 reviews
5 stars
346
4 stars
145
3 stars
79
2 stars
37
1 star
58
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including incorrect orders, rude staff, and slow drive-thru times.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or old food, particularly fries and burgers.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
Value Perception
Customers expressed mixed feelings about the value for money, with some feeling prices were too high for the quality received.
- LLluci!!Nov 10, 20252.0The customer service here was less than mediocre, which already says a lot. We waited extra time for the tenders and two (of the boxes) weren’t even hot, only mine was genuinely hot.
- MFMonica FigueroaNov 2, 20255.0Fresh
- SCSergio Rene Gaspariano CuenOct 22, 20255.0Very good 👍
- DCDrina CantinOct 4, 20252.0We went to Wendy's for lunch today it's usually really good. The food was good the service was not so much. We ordered a double bacon cheeseburger biggie bags with a 50/50 Frosty, and the chicken BLT with a medium Dave's signature strawberry lemonade. The lady in the Drive-Thru asked us what kind of sauce we wanted for the nuggets and we said sweet and sour and barbecue and she said they have a new policy that it's 50 cents for extra sauce you only get one with each biggie bag. Clearly that's the company policy it's not her fault but 50 cents for a tiny sauce dip. I would have paid a quarter but 50 cents is ridiculous. She tells us the total to go to the second window. I was amazed it was under $20. We get to the second window and we my husband has the guy the money and he throws the change with the receipt back into his hand.. before my husband had a chance to turn and put the change in receipt down he was already trying to hand him the drinks. Before you could put the drinks down the guy was throwing the 2 bags of food out the window at him. Not literally throwing, but he was so quick to shove it out the window and give it to my husband that it felt like throwing. They weren't busy, there was one person in front of us when we pulled up and one pulled up behind us as we drove away. I handed my husband his hamburger to eat while he's driving, which he said was very good, hot and fresh. We're going to eat the chicken nuggets, but there was no sauce in either bag. So first she tells us if we wanted two sauces it was 50 cents extra for one and then they don't even give us any. Thank God we didn't pay for one cuz I would have been even more mad. My chicken BLT was pretty good. The Fry's in both bags were hard and not fresh, but they were hot. I'm not going to stop going to Wendy's over this it was more the people that were working then Wendy's itself I think it's ridiculous they charge $0.50 for an extra sauce, but I guess they need to make their money somehow... I will definitely go to Wendy's again and I will recommend it to friends and family. The value is okay we got two big bags with a medium lemonade and one with a 50/50 Frosty for under $20. The biggie bag comes with sandwich of your choice that's listed on the menu 4-Piece nugget and a fry and a drink.
- DSDavid SolisSep 24, 20255.0Wendys! You are getting closer to McDonalds brother on my list
Frequently Asked Questions About Wendy's
Is Eastlake Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's Chula Vista?
The drive-through at Wendy's Chula Vista is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast, and what meals do they offer?
Yes, this Wendy's in Chula Vista serves breakfast, lunch, and dinner.
Can I order Wendy's food online or through an app?
Yes, you can order online via order.wendys.com or through the Wendy's mobile app available on Apple Store.
What payment methods does Wendy's Chula Vista accept?
They accept American Express, cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's Customer Care through their website live chat, call 888-624-8140, fill out the customer satisfaction survey, or call the location directly at (619) 397-6810.
Where can I find Wendy's menu, including nutrition and allergen information?
Menus and nutrition/allergen information are available on Wendy's menu website and their mobile app, with detailed information for each menu item.
Is there a Wendy's app to help with mobile ordering and deals?
Yes, Wendy's has an app for mobile ordering, coupons, and rewards, available on the Apple Store.
What other places are nearby Wendy's at 960 Eastlake Parkway for visitors to check out?
Nearby places include Eastlake Floral Design, Banfield Pet Hospital, Terra Nova Family Dentistry, and Poki One N Half sushi restaurant, offering visitors options for flowers, pet care, dental services, and dining respectively.
Are there convenient financial services near Wendy's for cash or ATM needs?
Yes, there are USAA ATM and U.S. Bank ATM locations nearby for your banking needs.
What other types of services can I find near Wendy's Chula Vista?
Nearby services include automotive repair at Castrol Premium Lube Express, beauty salons like Great Clips, nail salons such as La Posh Nails and Vivid Nails Spa, and a medical spa called Revive Med Spa - Eastlake.