Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers generally enjoyed the food, particularly the fries and burgers, but there were complaints about cold or poorly prepared items.
Service Speed
Many reviews praised the fast service, especially in the drive-thru, though some customers experienced long wait times.
Customer Service
While some staff were noted for being friendly and helpful, there were multiple reports of poor service and rude behavior from employees.
Order Accuracy
Several customers reported issues with incorrect orders and missing items, indicating a need for improvement in order accuracy.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some customers feeling uncomfortable due to the location and cleanliness.
JJ
Joseph X (Joe)
4 days ago
1.0
I was genuinely excited to try this place after watching an episode of Undercover Boss, which honestly makes this experience even more disappointing. It’s incredibly sad to think there’s an executive board somewhere overseeing this operation while food like this is being sent out the door.
I’m a food and beverage manager and a connoisseur—I don’t say that lightly. This food should’ve been served in a trash bag. The fries were barely warm, only mildly crispy, and tasted like the oil hadn’t been changed in days. I live eight minutes away, and I still tried to make the best of them on the drive home.
When I got home, I decided to temp the burger out of concern, not curiosity. It didn’t even crack 90°F. At that point, I was genuinely scared to eat it.
To make matters worse, the bun was stale—even though I understand all their sandwiches are supposed to come with grilled buns. Not today. ☹️
This isn’t nitpicking—this is basic food quality and food safety.
Do better.
DL
Diana Lozano
Jan 4, 2026
5.0
Great service, friendly stuff. Love this place.
VC
Veronica Castro
Dec 31, 2025
5.0
Fantástica
AL
Alfredo Lemus
Dec 30, 2025
5.0
Great food , hot and fast service
OA
Oskar Aponte
Nov 19, 2025
5.0
La comida estaba muy rica y el servicio muy rápido
Rally's is located at 1004 3rd Avenue, Chula Vista, CA 91911, USA.
What types of payment does Rally's accept?
Rally's accepts American Express, Cash, Check, MasterCard, and Visa.
Does Rally's offer drive-thru and takeout services?
Yes, Rally's provides both drive-thru and takeout services for customer convenience.
What are some of Rally's specialty menu items?
Rally's specialties include Famous Seasoned Fries, Big Buford, Baconzilla, and the All American Cheeseburger.
Can I order food online from Rally's?
Yes, you can order food online via their delivery link: https://order.checkersandrallys.com/menu/4009-chula-vista or through DoorDash at https://www.doordash.com/store/85410.
What is the dress code at Rally's?
The dress code at Rally's is casual.
How can I contact Rally's for inquiries?
You can contact Rally's at the phone number +1 619-476-8780 or via email at alfredolemrallys@gmail.com.
Is there a coffee shop near Rally's where I can stop before or after my meal?
Yes, there is a Starbucks nearby where you can enjoy coffee or smoothies before or after visiting Rally's.
What are some nearby fast food options around Rally's?
Nearby fast food options include Church’s Texas Chicken, Carl's Jr., Los Pancho’s Taco Shop, and Long John Silver's, giving you a variety of choices around Rally's location.
Are there any fitness facilities near Rally's for those wanting to work out?
Chuze Fitness, a gym and sports recreation venue, is nearby Rally's, allowing customers to combine a workout with a meal.