CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Chula Vista is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous customers reported rude and unprofessional behavior from staff, particularly managers, leading to a negative dining experience.
Food Quality
Many reviews indicated a decline in food quality and portion sizes, with complaints about missing items and unsatisfactory meals.
Cleanliness
While some customers praised the cleanliness of the location, others noted dirty plates and poor maintenance.
Pricing Concerns
Several customers expressed dissatisfaction with high prices relative to the quality and portion sizes of the food.
Mixed Experiences
Some customers had positive experiences with friendly staff and good food, but these were overshadowed by frequent complaints.
JF
Juan Bosco De la Fuente
Jan 3, 2026
5.0
Muy rico
RP
Randy Pahlmann
Dec 29, 2025
1.0
Rude also a store that makes it harder to pay with cash is horrible, it’s dinner time and they already have limited options seems like a store set up to fail
MB
Matt Bennett
Dec 16, 2025
5.0
The full salads are my favorite. The half soup and salad is a great combo. It is a great place to read and study.
MA
Melody Aguilar
Dec 11, 2025
5.0
I was at the drive thru and they got my order wrong so I ended up going inside. Don took care of it! He had me keep the “wrong sandwich”, a pastry and a drink! Thanks for the great customer service Don!
SC
Stephanie Castaneda
Dec 10, 2025
2.0
Make sure you ask for extra bacon if not you only getting 2 strips
Does Panera Bread at 2015 Birch Rd, Chula Vista accept reservations?
No, Panera Bread does not accept reservations at this location.
What are the opening hours for Panera Bread Chula Vista?
Panera Bread is open every day from 6:00 AM to 9:00 PM, with extended hours until 10:00 PM on Fridays and Saturdays.
Does Panera Bread offer delivery and what are the delivery hours?
Yes, Panera Bread offers delivery from 6:00 AM to 9:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Fridays and Saturdays.
Can I place an order online or use the Panera Bread app for this location?
Yes, you can order online through their website or use the Panera Bread app available on the Apple App Store.
What types of meals are served at Panera Bread in Chula Vista?
They serve breakfast, lunch, brunch, and dinner.
Does Panera Bread offer options for vegetarian or vegan diets?
Yes, Panera Bread serves vegetarian and vegan options.
Is there a drive-thru service available at Panera Bread Chula Vista?
Yes, this location has a drive-thru for convenient pick-up.
What payment methods does Panera Bread accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What nearby places can I visit before or after dining at Panera Bread Chula Vista?
Nearby you can visit AMC Otay Ranch 12 cinema for movies, REI for outdoor gear shopping, or enjoy a brew at Novo Brazil Brewing - Otay Ranch brewery.
Are there other dining options close to Panera Bread in Chula Vista?
Yes, nearby options include Jack in the Box (fast food), El Tianguis (Mexican restaurant), Garbatella Italiano (Italian restaurant and bar), and Chili's Grill & Bar (American restaurant and bar).
Can I combine a visit to Panera Bread with some shopping or personal care nearby?
Absolutely, nearby you will find LensCrafters for eyewear, Justice and Charlotte Russe for clothing, and Truffoire Otay Ranch or World Nails & Spa for beauty treatments.