Panera Bread

4.1
938 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Chula Vista is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
555 Broadway, Chula Vista, CA
91910, United States

Hours

Reviews

4.1
938 reviews
5 stars
508
4 stars
215
3 stars
84
2 stars
41
1 star
90

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables and restrooms.

Customer Service

Service quality varied significantly; some staff were praised for being friendly, while others were criticized for rudeness and poor handling of issues.

Food Quality

Food was generally described as good, but there were complaints about incorrect orders and portion sizes.

Atmosphere

The atmosphere was noted as pleasant by some, but others found it uncomfortable due to noise and cleanliness issues.
  • EG
    emrah genç
    Dec 19, 2025
    5.0
    The staff is extremely polite and welcoming. The coffee is very good and enjoyable. The place is spacious, clean, and has a premium feel. There is a nice outdoor seating area, and the interior is quite large and comfortable. Restrooms are clean, parking is not an issue, and overall it’s a very pleasant place that I would definitely recommend.
  • AQ
    Armando Quintal
    Dec 14, 2025
    1.0
    I ordered an item specifically because the menu does not list mayo. When I received it, it clearly had mayo on it. I took it back and was told it “wasn’t mayo,” only a garlic drizzle. After checking more carefully, it had both the drizzle and mayo. Staff then claimed the menu says the item includes mayo. I rechecked the menu, and it does not. They remade the sandwich, but it appeared the same bread was reused and simply wiped instead of using new bread, since the mayo taste was still there. This is poor customer service and not how food issues should be handled. Overall, a frustrating and disappointing experience.
  • JM
    J Morrison
    Dec 14, 2025
    5.0
    10/10 Recommend, Helpful, Friendly, and Happy! We had an issue with our order, it was resolved in under 2 minutes and we were on our way. Food was delicious, service was 🔥!
  • SD
    Sweety Dew
    Dec 10, 2025
    2.0
    Food was good. Hot coffee was cold. When we told the manager he said to put it in the microwave instead of brewing a fresh pot. We should've gotten a refund. Instead, we paid for coffee that we never drank. Poor customer service from manager.
  • AV
    aileen vargas
    Nov 30, 2025
    1.0
    If I could give this Panera a 0 I would. I’m not from around this area and decided to stop here for something quick. This is the dirtiest and rudest Panera I have ever been too. When I walked in I was standing at the counter for about 5 minutes and no one walked up to say anything even though there were multiple employees standing around and saw me and my family waiting. We ended up using the self service to order our food. Walked over to the dining room area to find trash all over the floor and tables dirty. For the 30-40 minutes we were here not one employee came around to pick up and mind you it was extremely slow. Went to the restroom and an employee came out of the stall while I was washing my hands and walked out without washing her hands. Once we got our food our Macaroni and Cheese was cold. So disappointed and grossed out.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Chula Vista accept reservations?

No, Panera Bread in Chula Vista does not accept reservations.

What are the operating hours of Panera Bread Chula Vista?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.