El Pollo Loco

4.4
1298 reviews
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Business Details

1305 Third Ave, Chula Vista, CA
91911, United States
(619) 591-1076
https://restaurants.elpolloloco.com/ca/chula-vista/1305-third-ave
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About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Chula Vista,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Drive-throughAvailable

Location

El Pollo Loco
1305 Third Ave, Chula Vista, CA
91911, United States

Hours

Reviews

4.4
1,298 reviews
5 stars
852
4 stars
256
3 stars
97
2 stars
36
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees like Elizabeth and David for their excellent service.

Order Accuracy

Several reviews highlighted issues with incorrect orders and missing items, indicating a need for improvement in order accuracy.

Food Quality

While some customers enjoyed the food, others reported inconsistencies in quality, such as overly salty dishes and dry chicken.

Cleanliness

The restaurant was frequently noted as clean and well-maintained, contributing positively to the dining experience.
  • WB
    Windu Bumi
    Dec 23, 2025
    5.0
    Quick bite is OK , perfect location, affordable
  • JM
    Jaime Mendoza
    Dec 20, 2025
    1.0
    Pase por el drive thru para mas rápido agarre 1 doble pollo bowl y 4pcs combo me isieron esperar frente al restaurant al entregarme no revise me fui y al llegar a casa solo me dieron el 4pcs combo pague por los 2 y nomas 1 me entregaron muy mal servicio no lo recomiendo pagas por algo te lo deben entregar
  • MR
    Mario Rivera
    Dec 9, 2025
    1.0
    This is the pollo loco that gives you less chicken for more money and the customer service is bad. Imperial beach pollo loco is better Este es el pollo loco que te da menos pollo por mas dinero y siempre estan de malas, amargado con mal servicio. El de imperial beach esta mucho mejor.
  • RS
    Raquel Salas
    Dec 8, 2025
    4.0
    Bowl was alright although I’ll keep ordering the signature chicken. The unsweetened tea tasted like mold
  • GE
    GABRIELA QUIÑONEZ ECHEVERRIA
    Dec 1, 2025
    3.0
    A mi me gusta el pollo loco y cada que va mi esposo a comprar ahi, nunca le dan la orden como la pide, ayer fue a comprar y compró guacamoles grandes y estaban echados a perder, o le cobran y no le entregan todo lo que le cobraron la verdad muy malas experiencias
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Frequently Asked Questions About El Pollo Loco

What are the opening hours of El Pollo Loco in Chula Vista, CA?

El Pollo Loco in Chula Vista, CA is open daily from 10:00 AM to 11:00 PM.

Where is El Pollo Loco located in Chula Vista?

El Pollo Loco is located at 1305 Third Ave, Chula Vista, CA 91911, USA.