El Pollo Loco

4.4
1288 reviews
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Business Details

1305 Third Ave, Chula Vista, CA
91911, United States
(619) 591-1076
https://restaurants.elpolloloco.com/ca/chula-vista/1305-third-ave
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About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Chula Vista,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Drive-throughAvailable

Location

El Pollo Loco
1305 Third Ave, Chula Vista, CA
91911, United States

Hours

Reviews

4.4
1,288 reviews
5 stars
849
4 stars
253
3 stars
96
2 stars
35
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.

Food Quality

The food received mixed reviews; while many enjoyed the flavors and freshness, some noted issues with saltiness and incorrect orders.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing to a pleasant dining atmosphere.

Order Accuracy

Several customers reported issues with incorrect orders and poor handling, leading to dissatisfaction.

Overall Experience

Despite some negative experiences, many customers expressed a strong preference for this location, citing it as their favorite for its food and service.
  • MR
    Maria Rios
    3 days ago
    1.0
    Mala experiencia, si lo piden en línea, revisa tu pedido antes de salir del lugar por que NO te lo preparan como lo pides
  • MN
    Mrs Niebla
    4 days ago
    5.0
    It’s was great we got off instead of drive thrue and it was absolutely worth it because it was super quick and this very nice young lady suggested so many great options and saved me money as well as I got to try the churros which I would have never tried. Thanks again for the great food and quick service I would totally recommend this place to my friends and family!!💗
  • BM
    Bobby Maas
    Nov 8, 2025
    4.0
    Double chicken queso crunch bowl with salsa is pretty tasty
  • JB
    Jose Briseno
    Oct 20, 2025
    4.0
    The lady that handed me my food was kinda rude, I know they are busy and hurried and I sympathize I would have been on with it but they got my order wrong and didn't give me an extra side I paid for. I also asked for corn and mashed potatoes but got rice and Mac cheese.
  • SS
    sergio sandoval
    Sep 18, 2025
    4.0
    The soda and the water form the machine tasted like clorium, the manager did nothing to solve my problem, don't come here
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Frequently Asked Questions About El Pollo Loco

What are the opening hours of El Pollo Loco in Chula Vista, CA?

El Pollo Loco in Chula Vista, CA is open daily from 10:00 AM to 11:00 PM.

Where is El Pollo Loco located in Chula Vista?

El Pollo Loco is located at 1305 Third Ave, Chula Vista, CA 91911, USA.