Business Details
About
Mexican Restaurant
Chipotle Bonita Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
329 reviews
5 stars
167
4 stars
68
3 stars
26
2 stars
19
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times for assistance.
Food Quality
While some customers enjoyed the food, many complained about inconsistent portion sizes and issues with food preparation.
Cleanliness
Numerous reviews highlighted the restaurant's lack of cleanliness, with dirty tables and food debris being common complaints.
Order Accuracy
Several customers experienced issues with incorrect orders and missing items, leading to frustration and disappointment.
- AMAnna Matias4 days ago1.0Person in charge didn't wanted to honor the bogo deal because he wasn't aware of it. I show him the chipotle website with the deal and said it wasn't on the website he even touch my phone to make sure it was the real website. I end up paying full price which is fine but is not correct that they don't want to give you the bogo deal even though it was a valid promotion
- MDMichelle DDec 29, 20251.0This place never answers the phone.
- GSGiordano SagratiDec 28, 20253.0The burritos are huge and the flavor are good.
- PGpablo GDec 26, 20251.0Gives away your order to random people. 3rd time this happened ordering through Postmates and won’t fix it.
- FXFancynancy XxDec 4, 20253.0DoorDash orders are skimpy .. my salad was full of rice hardly any chicken. My grandson door dashed a carne asada burrito which was only about 4 inches long… hardly any meat. Won’t order from them again.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Bonita Plaza?
Chipotle Mexican Grill at Bonita Plaza is open daily from 10:30 AM to 10:00 PM.
Does Chipotle Mexican Grill at Bonita Plaza offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Chula Vista?
It is located at 720 Otay Lakes Rd, next to Manna BBQ in San Diego, CA 91910.
What types of food can I expect at Chipotle Mexican Grill?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
How can I order online from Chipotle Mexican Grill at Bonita Plaza?
You can order online via their website https://order.chipotle.com/ or through their Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill at Bonita Plaza accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering and catering delivery services.
Is Chipotle Mexican Grill at Bonita Plaza welcoming to LGBTQ+ customers?
Yes, the location is explicitly welcoming to LGBTQ+ customers.
What nearby dining options are available around Chipotle Mexican Grill at Bonita Plaza?
Nearby dining options include Manna BBQ, Round Table Pizza, Little Caesars Pizza, Ming's Revolving Sushi & Bar, and Tapioca Express, offering various cuisines to enjoy before or after your visit.
Are there any nearby health or wellness services near Chipotle Mexican Grill?
Yes, nearby health and wellness services include Massage Eden for massage therapy, Canyon Vista Dental Group, My Kid's Dentist, Dr. Sonal Singh DDS for dental care, and AFC Urgent Care Chula Vista for urgent medical care.
What nearby amenities can help with errands or shopping around Chipotle Mexican Grill at Bonita Plaza?
Nearby amenities include Rite Aid pharmacy, UPS Authorized Shipping Outlet for courier services, Nutrimart Chula Vista for vitamins and supplements, and J & J Fancy for jewelry and gifts, making it convenient to combine visits.