Business Details
About
Mexican Restaurant
Chipotle Eastlake is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
373 reviews
5 stars
180
4 stars
79
3 stars
37
2 stars
27
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many expressing frustration over poor customer service experiences.
Food Quality
Several reviews highlighted issues with food quality, including stale ingredients, small portion sizes, and inconsistent preparation.
Cleanliness
Multiple customers noted that the dining area and bathrooms were dirty, which negatively impacted their dining experience.
Pricing Concerns
Customers frequently mentioned that prices were high relative to portion sizes, leading to dissatisfaction with value for money.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service at certain times, indicating that experiences can vary.
- EHEdgar Hayward3 days ago1.0Bad food worst customer service all there hype about how fresh there food is ,is a joke being that the food is awful don't bother, try another Mexican restaurant that has good food,HARD PASS!!
- PMPAULETTE MACIAS4 days ago5.0WHOEVER MADE THE GUAC TODAY ON NOVEMBER 21st I WENT IN AROUND 2PM….PLEASE CONTINUE MAKING IT THAT WAY IT WAS SOOOOOO GOOD!!!!🩷
- LMLucifer MorningNov 16, 20255.0Shout out to the closers who made my burrito bowl on Friday 🫶🏻
- KKKSOct 21, 20251.0I’m a usual at this chipotle. I will not be returning. I’ve been ordering a chicken bowl for months here and recently noticed it’s been spicy the last 6 times I came. I tried returning my bowl the next day at an earlier time in hopes of a different chef. I was told we can’t do that it’s going to mess up our inventory
- AAAnnetteOct 8, 20251.0I ordered catering, food gave my entire party diarrhea, guacamole was black when I got home with the food, sour cream was runny beans smelled spoiled and so did the Pico . I was so disappointed with the look smell but I didn't realize that serving it would make everyone sick. I didn't appreciate that all my guest said they wouldn't come to another one of my events in fear of getting sick.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Eastlake specialize in?
Chipotle Mexican Grill offers customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill in Eastlake?
The restaurant is open daily from 10:30 AM to 11:00 PM.
Can I order food online or get delivery from Chipotle Eastlake?
Yes, Chipotle Eastlake offers both in-store pickup and delivery services, which can be accessed via their online ordering platform or app.
Where is Chipotle Mexican Grill Eastlake located?
It is located at 2290 Otay Lakes Rd, Suite 100, San Diego, CA 91915.
How can I contact Chipotle Mexican Grill Eastlake for inquiries?
You can reach them by phone at +1 619-421-0078 or email at CA.2425.Eastlake@chipotle.com.
Does Chipotle Eastlake offer catering services?
Yes, catering and catering delivery services are available at Chipotle Eastlake.
Can I earn rewards or get exclusive offers from Chipotle Eastlake?
Yes, by signing up for Chipotle Rewards, customers can earn free food and access exclusive offers.
What are some nearby restaurants to Chipotle Eastlake?
Nearby dining options include Pansang's Filipino Cuisine, Pokebay, Which Wich, Jimmy John's, Panda Chef, D'Lish Gourmet Pasta and Pizza, L&L Hawaiian Barbecue, IHOP, and TenderFix by Noah Schnapp.
Are there any nearby coffee shops or snack places close to Chipotle Eastlake?
Yes, nearby coffee and snack options include Dunkin', Starbucks, and Baskin-Robbins for donuts, coffee, ice cream, and smoothies.
What businesses or services are located near Chipotle Mexican Grill Eastlake that might be useful to customers?
Nearby services include SDCCU EastLake Branch and San Diego County Credit Union for banking needs, VIP Nails and Spa, Eastlake Vision and Eastlake Vision Center Optometry for health and beauty, Life Smiles Dental Care, and Eastlake Village Veterinary Clinic for pet care.