Chipotle Mexican Grill

4.1
736 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Chula Vista H Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
569 H St, Chula Vista, CA
91910, United States

Hours

Reviews

4.1
736 reviews
5 stars
411
4 stars
152
3 stars
66
2 stars
31
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional service from staff, with many feeling rushed and dismissed during their orders.

Portion Sizes

Numerous reviews highlighted concerns over small portion sizes, with many customers feeling shortchanged on meat and other ingredients.

Cleanliness Issues

Several customers noted unsanitary conditions in the restaurant, including dirty tables and foul odors.

Food Quality

While some customers enjoyed the food, many expressed disappointment with cold or poorly prepared items, including stale chips and undercooked rice.

Pricing Concerns

Many reviews mentioned that prices have increased while portion sizes and food quality have decreased, leading to dissatisfaction among regular customers.
  • LS
    L. S.
    Oct 28, 2025
    1.0
    What is wrong with these people?? How is it not possible to call and speak yo someone?? There was an emergency and someone could have died!! Fix your systems!!
  • SA
    Scarlet Adrianne
    Oct 20, 2025
    3.0
    The service was good, they were really friendly and spoke spanish. The toilet was clean and the tables were also clean. The food was ok for a fast food restaurant. They didn't have forks at that time, it was late.
  • LL
    LEW
    Oct 13, 2025
    1.0
    The staff was rude and rushing They give small portion size Chips stale and food cold
  • IS
    idk studios
    Aug 29, 2025
    1.0
    smallest burrito i’ve ever gotten. seven people on the assembly line. skimped on everything, including rice? what is going on
  • KM
    Kevin Matos
    Aug 14, 2025
    2.0
    Stingiest Chipotle I’ve ever been to. I’ve given this place 6 chances as I travel to this area for work. Today, I swear someone tried to get away with giving me 10 pinto beans … unreal. Stingy with meat and guacamole at times I get … but this was next level nonsense

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Chula Vista H Street serve?

Chipotle offers customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of the Chipotle Mexican Grill at 569 H St, Chula Vista?

The restaurant is open daily from 10:30 AM to 11:00 PM.