Chipotle Mexican Grill

4.1
740 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Chula Vista H Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
569 H St, Chula Vista, CA
91910, United States

Hours

Reviews

4.1
740 reviews
5 stars
414
4 stars
152
3 stars
66
2 stars
31
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with customers feeling rushed and disrespected during their visits.

Portion Sizes

Many customers complained about small portion sizes and inconsistency in food servings, often feeling shortchanged for the price paid.

Cleanliness

Several reviews pointed out unsanitary conditions, including dirty tables and a foul smell in the restaurant.

Food Quality

While some customers enjoyed the food, there were multiple reports of cold, stale, or poorly prepared items, leading to dissatisfaction.

Pricing Concerns

Customers expressed frustration over rising prices while perceiving a decline in food quality and portion sizes.
  • MD
    Melissa Diana
    Nov 26, 2025
    1.0
    I brought my elderly clients here today for their first time here and multiple employees were very rude to them. Even my son asked why they were in a bad mood. I think we will stick with the Otay location.
  • LS
    L. S.
    Oct 28, 2025
    1.0
    What is wrong with these people?? How is it not possible to call and speak yo someone?? There was an emergency and someone could have died!! Fix your systems!!
  • SA
    Scarlet Adrianne
    Oct 20, 2025
    3.0
    The service was good, they were really friendly and spoke spanish. The toilet was clean and the tables were also clean. The food was ok for a fast food restaurant. They didn't have forks at that time, it was late.
  • LL
    LEW
    Oct 13, 2025
    1.0
    The staff was rude and rushing They give small portion size Chips stale and food cold
  • IS
    idk studios
    Aug 29, 2025
    1.0
    smallest burrito i’ve ever gotten. seven people on the assembly line. skimped on everything, including rice? what is going on

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Chula Vista H Street serve?

Chipotle offers customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of the Chipotle Mexican Grill at 569 H St, Chula Vista?

The restaurant is open daily from 10:30 AM to 11:00 PM.